Business
Frontdoor Enables Remote Service by Contractors and Real Estate Agents through Streem Augmented Reality Communication Platform
COVID-19 creates urgent need for safe delivery of essential services; Streem reduces in-person infection risk and drives industry transformation MEMPHIS,
About this update from Frontdoor, Inc.
[{"type":"text","content":"\nCOVID-19 creates urgent need for safe delivery of essential services; Streem reduces in-person infection risk and drives industry transformation\n\n MEMPHIS, Tenn.--(BUSINESS WIRE)--\nAs the nation navigates the challenges of ensuring public health and safety, and the uninterrupted delivery of essential services, Frontdoor (NASDAQ:FTDR), the nation’s leading provider of home service plans, is providing an innovative solution to home service contractors and real estate professionals that will transform how they interact with customers and clients now and in the future. \n\n\nThe company is making Streem, its secure and easy-to-use augmented reality (AR)- and artificial intelligence (AI)-powered remote communications platform, available for a limited time at no charge to thousands of its home service plan contractor firms. Streem is also being introduced to real estate agents across select brands and markets through Realogy, the leading real estate company in the U.S., as well as Howard Hanna, the largest family-owned and operated real estate firm in the nation. Frontdoor leaders expect to make Streem technology available to even more real estate agents and contractors in the weeks ahead. \n\n\n“When we acquired the Streem business in 2019, we knew its technology could be game-changing. The pandemic has accelerated the transformation in the home services industry and created an urgent need for innovative solutions to protect the health and safety of the public. The Streem platform is user-friendly and powerful, and allows consumers to have access to essential services, remotely,” said Rex Tibbens, CEO of Frontdoor, which responds to more than four million service requests annually through its American Home Shield, HSA, Landmark and OneGuard brands. “The real estate industry and small businesses such as independent home service contractors sustain our economy. By equipping them with Streem for free, they’re able to safely provide their critical expertise and services to homeowners during this unprecedented time.\n\n\n“Streem also allows work to be done more efficiently and creates a better customer experience, two tenets that are at the core of Frontdoor’s mission to take the hassle out of owning a home,” said Tibbens. \n\n\nHow does Streem technology work? \n\n\nStreem is vastly different than other remote video technologies. Th...