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Mid‑Market Companies Lose an Average of 25% of Their AI Budget Before Seeing a Single Return, New Freshworks Research Finds
A global Freshworks research report of over 9,000 IT decision makers finds 86% say AI complexity has increased their team’s workload80% of mid-market IT leaders report AI outputs introduce noise, errors, or rework, a phenomenon the report terms "AI slop"An estimated $16.29 billion in US mid-market AI spend is wasted every year on making AI functional SAN MATEO, Calif., May 27, 2026 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) today released The Global Cost of Complexity Report: The Mid-Mar
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