Business
Freshworks Unveils Freshstack to Fuel Startup Growth
Modern, scalable CRM solution built to help startups easily delight customers to grow faster LAS VEGAS and SAN MATEO, Calif., Nov. 11, 2021 (GLOBE NEWSWIRE)
About this update from Freshworks Inc.
[{"type":"text","content":"Modern, scalable CRM solution built to help startups easily delight customers to grow faster\nLAS VEGAS and SAN MATEO, Calif., Nov. 11, 2021 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, today at Refresh announced Freshstack -- a customer relationship management (CRM) suite built for the unique needs of startups that unifies customer support, sales and marketing teams. The product bundle helps startups personalize marketing to generate pipeline, deliver effortless omnichannel service and grow faster, at an affordable price point that's easy to deploy and manage. Research shows that the biggest-ticket purchase in the typical startup toolkit is a CRM application. When the second most common reason a startup fails is because they run out of cash, avoiding overpaying for legacy software is a top priority for any early-stage company. “Startup founders should ensure that their developers are focused on building their core technology, not babysitting their CRM stack,” said Girish Mathrubootham, CEO and founder of Freshworks. “From day one, Freshworks has built products that democratize access to modern, easy-to-use software. Freshstack builds on that commitment by helping the titans of tomorrow get going faster today.” Today, 20% of the world’s unicorns use Freshworks products to delight their customers and employees -- and companies like Databricks, Klarna, BrowserStack and Chargebee implemented Freshworks years before reaching that status. After strong product adoption within this fast growth cohort, Freshworks launched a dedicated Startup Program in 2019, which has helped more than 2,500 startups with critical resources, mentorship and community. Freshstack combines three Freshworks products: Freshdesk®, an omnichannel customer support solution, Freshsales® and Freshmarketer®. The combination of Freshworks applications helps give startups what they need to instantly get up and running with a CRM platform that attracts new customers, builds lasting relationships with existing users and scales as their customer base grows. Companies can get going with up to $3,000 in credits for Freshstack, as part of the Freshworks Startup Program. Freshstack is easy to onboard and configure and includes: Freshdesk: an omnichannel customer support solutio...