Business
Freshworks Expands Leadership Team with Strategic Hires Focused on Customer Experience and Go to Market Growth
SAN MATEO, Calif., March 07, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) today announced the addition of three new senior vice presidents to the
About this update from Freshworks Inc.
[{"type":"text","content":"SAN MATEO, Calif., March 07, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) today announced the addition of three new senior vice presidents to the go-to-market leadership team to capture demand for its multi-product SaaS solutions serving customer support, IT, marketing and sales teams. As companies seek greater value for their IT spend, Freshworks provides enterprise software for customer and employee facing teams that provide rapid impact and lasting value at a reasonable price. The new set of go-to-market leaders were hired to seize this opportunity and include SVP of GTM Strategy and Operations Shafiq Amarsi, SVP of Customer Experience Murali Krishnan, and SVP of Global Channels and Alliances Doug Farber. “We have an audacious vision at Freshworks to help millions of companies delight their employees and customers around the world. Today’s market offers a unique opportunity to help companies everywhere reshape their customer and employee experiences with efficient software that’s easy-to-use, powerful and cost-effective. Our newest go-to-market executives come with proven track records of delivering customer growth and customer success at a massive scale. Together with our existing GTM leadership team, we believe they will help us move closer to achieving our vision and building an enduring, profitable software company,” said President Dennis Woodside. Shafiq Amarsi, senior vice president of go-to-market strategy and operations, will oversee sales and marketing operations, strategy and program management, sales enablement and IT. Shafiq spent the last 8 years at Amazon Web Services (AWS) where he led the worldwide sales strategy, operations & enablement teams. At Amazon, Shafiq helped the company achieve hyper-growth by building a world-class, multi-billion dollar GTM organization. Before AWS, he spent 16 years at Microsoft where he began as an enterprise strategy architect, went on to hold several sales leadership roles in the US and internationally, and eventually led Microsoft’s global sales and solutions strategy. Shafiq said, “Freshworks is a strong match for my expertise in scaling systems, tools, mechanisms and enablement to create world-class GTM teams. Together we will help companies around the world embrace a powerful yet simple tech stack to create amazing customer engagement experiences.” Murali Krishna...