Business
Forrester Opens Nominations For Its 2024 Customer Obsession Awards
Awards recognize organizations that successfully implement strategies and initiatives to deliver outstanding customer experiences and accelerate business
About this update from Forrester Research, Inc.
[{"type":"text","content":"\nAwards recognize organizations that successfully implement strategies and initiatives to deliver outstanding customer experiences and accelerate business outcomes\n\n\n CAMBRIDGE, Mass.--(BUSINESS WIRE)--\nForrester (Nasdaq: FORR) today opened the call for nominations for its 2024 Customer-Obsessed Enterprise Awards. Open to organizations across Asia Pacific, Europe, and North America, these awards recognize firms that put customers at the center of their leadership, strategy, and operations to deliver exceptional customer experiences. Senior B2C marketing, customer experience (CX), and digital business leaders at firms headquartered in North America are also eligible to apply for Forrester’s Customer-Obsessed Leadership Award.\n\n\nNomination criteria for Forrester’s Customer Obsession Awards are as follows:\n\n\n\nCustomer-Obsessed Enterprise. The award will honor an organization that exemplifies customer obsession by putting the customer at the center of its leadership, strategy, and operations to achieve wins for customers, employees, and the business. The winning organization also encourages deep collaboration across the business — especially among marketing, CX, and digital teams — to ensure that customer obsession aligns to the organization’s brand promise.\n\n\n\n\nCustomer-Obsessed Leadership. The award will recognize a leader who makes decisions and demonstrates behaviors driven by strong customer focus. The winning executive also creates a workplace environment that is conducive to fostering greater customer focus for the entire organization.\n\n\n\nAdditional details on how to apply for Forrester’s Customer Obsession Awards:\n\n\n\nAsia Pacific. Organizations in APAC can visit here to review complete award nomination criteria and submit an entry for Forrester’s Customer-Obsessed Enterprise Award. The deadline to submit an entry is February 6, 2024. The award recipient will be announced prior to and honored at Forrester’s CX APAC Forum taking place May 28–29, 2024.\n\n\n\n\nNorth America. Organizations and leaders in North America can visit here with a submission deadline of February 26, 2024, for both Forrester’s Customer-Obsessed Enterprise and Customer-Obsessed Leadership Awards. Award recipients will be announced prior to and honored at Forrester’s CX North America Forum on June 17–20, 2024.\n\n\n\n\nEurope. Org...