Business
Forrester Honors Recipients Of Its 2024 Technology Awards For North America
First Student, Best Buy, and Scotiabank recognized for aligning their technology strategies to drive business growth CAMBRIDGE, Mass.--(BUSINESS WIRE)--

About this update from Forrester Research, Inc.
[{"type":"text","content":"\nFirst Student, Best Buy, and Scotiabank recognized for aligning their technology strategies to drive business growth\n\n\n CAMBRIDGE, Mass.--(BUSINESS WIRE)--\nForrester (Nasdaq: FORR) today announced that First Student and Best Buy are the 2024 winners of its Technology Strategy Impact Award for North America and that Scotiabank is the North American winner of its Enterprise Architecture (EA) Award. These awards, which will be presented at Technology & Innovation Summit North America, recognize these organizations for aligning their technology strategies to accelerate business outcomes and improve customer experience.\n\n\n“Forrester’s Technology Award recipients successfully demonstrate a commitment to leveraging modern technology capabilities to drive both internal and external value,” said Sharyn Leaver, chief research officer at Forrester. “In helping their organizations increase revenue, improve customer experience, and manage risk through alignment, trust, and adaptivity, these companies are enabling sustainable, long-term growth amid continual change. We look forward to celebrating this year’s Technology Award winners at Technology & Innovation Summit North America.”\n\n\nInformation about Forrester’s 2024 Technology Strategy Impact Award winners and finalist:\n\n\n\nFirst Student (winner), a leading school transportation solutions provider, has created a digital-based special needs transportation service, FirstAlt, which provides end-to-end ride visibility to build trust between IT and the broader enterprise. In addition to First Student’s IT organization aligning its strategy and operations with the provider’s broader business goals, the provider continues to invest in technology to raise customer service levels and promote environmental benefits.\n\n\n\n\nBest Buy (winner), the largest specialty consumer electronics retailer in North America, is using AI to create better and more human experiences for customers and employees from start to finish. The company’s digital tools and AI-powered features are delivering more personalized and seamless experiences for customers and, at the same time, allowing employees to focus on more important work to drive better, more efficient outcomes.\n\n\n\n\nTelecommunications provider Verizon is the finalist for Forrester’s 2024 Technology Strategy Impact Award for North America.\n\...