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Forrester Announces Full Conference Agenda For CX Summit APAC 2025
Forrester (Nasdaq: FORR) today announced the full conference agenda for CX Summit APAC 2025, which will take place in Sydney and digitally on August 18, 2025. Today's customers continue to demand seamless, consistent, and personalized experiences across every touchpoint. To meet these rising expectations and deliver exceptional experiences, leaders must drive meaningful engagement throughout the entire customer lifecycle.
About this update from Forrester Research, Inc.
[{"type":"text","content":"The event will help CX, B2C marketing, and digital leaders align brand and customer experiences to drive retention and foster long-term loyalty.","length":144,"tagName":"p","attribs":{}},{"type":"text","content":"SYDNEY, July 17, 2025 /PRNewswire/ -- Forrester (Nasdaq: FORR) today announced the full conference agenda for CX Summit APAC 2025, which will take place in Sydney and digitally on August 18, 2025. Today's customers continue to demand seamless, consistent, and personalized experiences across every touchpoint. To meet these rising expectations and deliver exceptional experiences, leaders must drive meaningful engagement throughout the entire customer lifecycle.","length":472,"tagName":"p"},{"type":"image","alt":"(PRNewsfoto/Forrester)","displaySize":"","headline":null,"caption":"(PRNewsfoto/Forrester)","className":"","disableSlideshowImg":false,"size":{"original":{"width":400,"height":64,"url":"https://media.zenfs.com/en/prnewswire.com/f629bf7b855041dac3d4dc09f6706e4a"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/pD7fTSvgPwWskKk61Lr00g--/YXBwaWQ9aGlnaGxhbmRlcjt3PTcwNTtoPTExMztjZj13ZWJw/https://media.zenfs.com/en/prnewswire.com/f629bf7b855041dac3d4dc09f6706e4a","width":400,"height":64}},"href":"https://mma.prnewswire.com/media/2732193/Forrester_Logo.html","hrefExternal":true,"rel":"nofollow"},{"type":"text","content":"With this year's event theme, "The Total Experience: Your Brand, Their Journey," CX Summit APAC 2025 will offer the insights and actionable tools that CX, B2C marketing, and digital leaders need to build a comprehensive strategy that enhances customer experience and loyalty while boosting revenue and brand reputation.","length":333,"tagName":"p"},{"type":"text","content":"Featuring top Forrester analysts and industry leaders from Services Australia, Google, CIMB Group, and Aware Super, noteworthy keynote sessions on the agenda include:","length":166,"tagName":"p"},{"type":"list","items":[{"val":[{"type":"text","content":"Power Growth With Your Total Experience. This keynote will unveil Forrester's Total Experience Score, a new measurement framework that evaluates both brand and customer experience. Attendees will learn how an integrated strategy can increase revenue up to 3.5x.","length":270,"tagName":"p"}]},{"val":[{"type":"text","content":"Build Customer Trust In AI. ...