Business
CORRECTION - GripeVine Steps Into the Future of Social Customer Service With New Launch
CORRECTION - GripeVine Steps Into the Future of Social Customer Service With New Launch.
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[{"type":"text","content":"\n \n \n CORRECTION - GripeVine Steps Into the Future of Social Customer Service With New Launch\n \n \nCORRECTION - GripeVine Steps Into the Future of Social Customer Service With New Launch\n \n TORONTO, ON--(Marketwired - Aug 29, 2017) - In the news release, \"GripeVine Steps Into the Future of Social Customer Service With New Launch\" issued Monday, August 28, 2017 by GripeVine, Inc. (OTCQB: GRPV), we are advised by the company the name in the first sentence of the first paragraph should read \"Richard Hue\" rather than \"Augus Richard Hue\" as originally issued. Complete corrected text follows.\n GripeVine Steps Into the Future of Social Customer Service With New Launch \n TORONTO, ON -- August 29, 2017 -- Richard Hue, CEO of GripeVine, Inc. (OTCQB: GRPV) announces the launch of GripeVine.com's new platform to meet the demands of the ongoing changes in the landscape of \"social customer service.\" Richard Hue adds, \"We've also taken the opportunity to completely rebrand GripeVine with our new logo and showcasing the full capabilities of responsive flat design incorporating an entirely new UI experience that contains the complexity of robust social customer service in a simple to engage platform.\"\n In a world where social users expect instant access, traditional customer service is leaving consumers feeling frustrated and helpless. Consumers are looking for a voice, and a community to strengthen and share their message. They are swarming to social media because it is always accessible and easy to feel validated. As a result of this social shift, a new category of Social Customer Service has evolved and companies are left managing countless consumer touch-points. In the world of social customer service, companies also need a voice. GripeVine has created a level playing field for both consumers and companies. GripeVine CEO, Richard Hue explains how GripeVine is changing the conversation whereby \"social customer service is no longer about airing dirty laundry, but about creating 'win-win' situations, turning negative experiences into positive outcomes.\"\n GripeVine is taking the lead to Evolve Customer Service \"Socially\" and disrupting how customer service is addressed online by not holding companies hostage with paywalls or trying to drag them through the mud of negative sentiment on social. Instead, GripeVine...