Business
Five9 Appoints Amit Mathradas as Next Chief Executive Officer
Mathradas Brings a Track Record of AI Product Innovation and Delivering Operational Excellence at Scale Succeeds Long-Time CEO Mike Burkland, Who Will Remain
About this update from Five9, Inc.
[{"type":"text","content":"\nMathradas Brings a Track Record of AI Product Innovation and Delivering Operational Excellence at Scale\n\nSucceeds Long-Time CEO Mike Burkland, Who Will Remain on Board of Directors to Ensure Smooth Transition\n\n SAN RAMON, Calif.--(BUSINESS WIRE)--\nFive9, Inc. (NASDAQ: FIVN) (“Five9” or the “Company”), provider of the Intelligent CX Platform, today announced that its Board of Directors (the “Board”) has appointed Amit Mathradas as the Company’s Chief Executive Officer (“CEO”) and a director, effective February 2, 2026. Mr. Mathradas will take on the role from Board Chairman Mike Burkland, whose decision to retire from the CEO position was announced in July. Mr. Burkland will continue to serve on the Board and will work with Mr. Mathradas to ensure a smooth transition.\n\nUntil recently, Mr. Mathradas served as CEO of Nintex, serving more than 7,000 public and private-sector organizations across over 90 countries. Under his leadership, Nintex built out the company’s AI-centric, agentic business orchestration platform, reflecting his track record of scaling global businesses, driving product innovation, and delivering through a strong partner-led ecosystem. Prior to that, he was President and Chief Operating Officer of Avalara (formerly NYSE: AVLR), where he helped grow the business by over 250% over the course of four years. Avalara was acquired by Vista Equity Partners in 2022 for $8.4 billion.\n\nMr. Burkland said, “I’m thrilled to welcome Amit as the next CEO of Five9. His deep expertise in product innovation, AI, and operational excellence at scale makes him ideally suited to lead the Company into its next chapter. As we advance our AI-driven CX strategy, we believe Amit will help lead Five9 to even greater success by furthering our efforts to accelerate growth and deliver meaningful value for our customers, partners, employees, and shareholders. He will lead our efforts to capture greater share in an expanding market, where Five9 is uniquely positioned to win as enterprises increasingly seek unified CX platforms with natively embedded AI. I am confident in Amit’s leadership and proud to pass him the Five9 baton.”\n\nMr. Mathradas’ selection follows a thorough search process during which the Board carefully evaluated numerous candidates. These candidates were identified through a search conducted by a nationally recogni...