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Five9 AI Agents Honored as a Winner in the 2025 Artificial Intelligence Excellence Awards
Five9 GenAI Studio also honored as a finalist for AI innovation in CX SAN RAMON, Calif.--(BUSINESS WIRE)-- Five9 (Nasdaq: FIVN), provider of the Intelligent
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[{"type":"text","content":"\nFive9 GenAI Studio also honored as a finalist for AI innovation in CX\n\n SAN RAMON, Calif.--(BUSINESS WIRE)--\nFive9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, is proud to announce that Five9 AI Agents has been named a winner for Innovative AI Products in the 2025 Artificial Intelligence Excellence Awards, presented by the Business Intelligence Group. In addition, Five9 GenAI Studio was named a finalist, highlighting Five9’s commitment to innovation and its contributions to advancing artificial intelligence. These new accolades follow Five9’s previous AI innovation recognition from the Business Intelligence Group for Five9 GenAI Studio as Best New Product for the 2024 BIG Awards for Business.\n\nFive9 AI Agents is an advanced AI-powered solution designed to enhance customer experiences by automating interactions with natural, human-like conversations. Leveraging conversational AI, Five9 AI Agents helps businesses improve efficiency, reduce operational costs, and deliver seamless self-service experiences across multiple channels. Five9 GenAI Studio, a finalist in the 2025 Artificial Intelligence Excellence Awards, empowers organizations to build and customize AI-driven customer engagement solutions with ease. This innovative platform enables enterprises to rapidly develop, test, and deploy intelligent virtual agents, harnessing the power of generative AI to optimize customer interactions. The recognition of both Five9 AI Agents and GenAI Studio underscores Five9’s leadership in AI-elevated CX solutions and its commitment to driving innovation in the industry.\n\n“We are incredibly honored to receive this recognition from the Business Intelligence Group,” said Ajay Awatramani, Chief Product Officer, Five9. “This award is a testament to the dedication of our team and our mission to push the boundaries of AI, empowering businesses to deliver more personalized, efficient, and impactful customer experiences. We share this achievement with our customers and partners, whose innovation and commitment to excellence continue to inspire us as we shape the future of customer experience together.”\n\nThe Artificial Intelligence Excellence Awards celebrate the most innovative companies, technologies, and professionals who are leading the way in AI innovation. Winners are selected by a panel of industry experts who evaluate nom...