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FirstGroup named as preferred operator for Lo...

FirstGroup has been named the preferred operator for the London Overground rail contract, valued at approximately £3 billion over an initial eight-year term with a two-year extension option. This contract, commencing May 3, 2026, will see First Rail London Limited responsible for train service delivery and station management, while Transport for London retains all revenue risk. The agreement includes plans for increased services, enhanced customer experience, and sustainability initiatives aimed at reducing emissions. FirstGroup will provide a £30 million Performance Bond and an £80 million Parent Company Guarantee. Disclaimer*

articleFirstgroup PlcDecember 10, 20253/company/firstgroup-plc/news/firstgroup-named-as-preferred-operator-for-lo
FirstGroup named as preferred operator for Lo...

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[{"type":"text","content":"\n\n \n \n\n\n\n\nFIRSTGROUP named as preferred operator for LONDON OVERGRoUND rail contract FirstGroup plc (‘FirstGroup’ or ‘the Group’) is pleased to announce that it has been named as the preferred operator for the London Overground suburban rail network contract by Transport for London (‘TfL’), acting through its subsidiary, Rail for London Limited.  The Group’s subsidiary, First Rail London Limited (‘FRLL’) will become the new operator from 3 May 2026, with an initial eight-year term contract and an option to extend for up to two additional years at TfL’s discretion.  Under the terms of the contract TfL retains all revenue risk and will specify the service levels, with FRLL, as the operator, responsible for the delivery of train services and management of stations. The contract is estimated to have a value of around £3bn, over eight years plus an optional extension period of two years. FRLL will also be responsible for operational performance, customer service and ticketless travel.  The Group will make use of its long-standing expertise and Rail Services capabilities to work alongside TfL to deliver the next chapter of the London Overground, with a number of key improvements set out in the contract. These include: \tan increase in services on the Mildmay and Windrush lines\tsupporting TfL’s Vision Zero commitments to deliver a safer transport network\tworking with Network Rail, Alstom and other industry partners to deliver continued high performance and passenger satisfaction\timproving the customer experience through investing in information systems, colleague training, enhanced security and better customer information\tcontinuing to work in partnership with stakeholders to improve accessibility on the network  Leading in sustainability is one of the Group’s four strategic pillars and we strive to be the partner of choice for low- and zero-emission transport. The London Overground has an electric train fleet, and as part of the contract the Group will continue to develop and implement initiatives to reduce the service’s impact on the environment, including improving air quality in line with TfL’s commitment to a 90% reduction in Scope 1 and 2 emissions by 2030.  Graham Sutherland, FirstGroup Chief Executive Officer, said:“The London Overground has greatly improved connectivity in Lo...

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