Press release
Fifth Third Bank Supports Ohio Governor DeWine’s Stay-at-Home Order to Help Flatten the Curve
CINCINNATI--(BUSINESS WIRE)-- Fifth Third Bank, National Association, today commended Ohio Governor Mike DeWine, and Ohio Director of Health Dr. Amy Acton

About this update from Fifth Third Bancorp
[{"type":"text","content":" CINCINNATI--(BUSINESS WIRE)--\nFifth Third Bank, National Association, today commended Ohio Governor Mike DeWine, and Ohio Director of Health Dr. Amy Acton for their leadership and swift response to the pandemic and joins in asking its customers to stay-at-home to help slow the spread of the coronavirus. Customers needing to conduct essential financial transactions are requested to use drive-through services, digital solutions such as online or mobile banking, or the Bank’s network of approximately 53,000 fee-free ATMs.\n\n\n“We fully support Governor DeWine’s actions to help protect our fellow citizens and encourage anyone not engaged in essential work or activity to stay at home,” said Greg D. Carmichael, chairman, president and CEO of Fifth Third Bancorp. “Across our footprint, we have adjusted our banking experience to keep our customers and employees safe. We appreciate our customers’ understanding during these challenging times that we will accommodate their needs for access to essential banking services as we navigate through this unprecedented situation together.”\n\n\nFifth Third banking center lobbies across its 10-state footprint remain open to serve customers by appointment only and are not open for general access. Bankers remain available and ready to help by phone. Customers who need to meet with a banker in person can schedule an appointment on 53.com, our mobile app or by calling their local banking center. Each banking center has prominently displayed signage with assistance on how to schedule an appointment. Our Bank Mart® locations remain open 10 a.m. to 4 p.m. Monday through Saturday.\n\n\nFifth Third has added enhanced cleaning measures to its offices to help safeguard employees and those who visit banking centers. The company also has created additional benefits to help employees through this situation. Those benefits include commitments to continue to pay employees if they become sick, are taking care of a family member who is ill or are navigating daycare or school closures. Fifth Third will also make a special payment of up to $1000 to its Banking center, operations and call center employees who are providing essential banking services on site to customers during the coronavirus pandemic, which will be paid in $500 installments in April and May.\n\n\nFifth Third is offering the following programs for ou...