Business
Velera Elevates Fraud Management and Cardholder Experience with FICO Platform
HOLLYWOOD, Fla.--FICO World 25, May 06, 2025--FICO (NYSE: FICO):
About this update from Fair Isaac Corporation
[{"type":"text","content":"2025 FICO® Decision Award winner for Fraud Management recognized for transformative results across 715 financial institutions","length":125,"tagName":"p","attribs":{}},{"type":"text","content":"HOLLYWOOD, Fla.--FICO World 25, May 06, 2025--(BUSINESS WIRE)--FICO (NYSE: FICO):","length":81,"tagName":"p"},{"type":"text","content":"Highlights:","length":11,"tagName":"p"},{"type":"list","items":[{"val":[{"type":"text","content":"Velera uses FICO® Platform’s Omni-Channel Engagement Capability to modernize fraud alerting for its clients and their cardholders","length":129,"tagName":"p","attribs":{}}]},{"val":[{"type":"text","content":"Achieved a 85% reduction in fraud alert time and a 76% increase in cardholder self-service efficiency","length":101,"tagName":"p","attribs":{}}]},{"val":[{"type":"text","content":"Migration of 715 financial institutions completed in eight months with no additional costs to clients","length":101,"tagName":"p","attribs":{}}]},{"val":[{"type":"text","content":"Velera has won a 2025 FICO® Decision Award for Fraud Management","length":63,"tagName":"p","attribs":{}}]}],"tagName":"ul","bulletedList":true,"length":394,"olType":false},{"type":"text","content":"At its FICO® World conference today, global analytics software leader FICO announced that Velera, a leading credit union service organization and fintech solutions provider, serving financial institutions in North America, has transformed its fraud alerting services using FICO® Platform’s Omni-Channel Engagement Capability. This shift has delivered faster alerts, higher automation, and a significantly improved cardholder experience for 715 financial institutions. For its achievements, Velera was named a 2025 FICO® Decision Award winner for Fraud Management.","length":563,"tagName":"p"},{"type":"text","content":"Now in their 13th year, the FICO Decision Awards recognize organizations around the world that have achieved outstanding results using FICO’s analytics and decisioning technologies. Velera was one of just 15 winners selected by an independent panel of eight industry judges across 10 categories.","length":295,"tagName":"p"},{"type":"text","content":"Faced with increasingly sophisticated and fast-paced fraud threats, Velera recognized the need for a strong, proactive response. The company implemented FICO Platform to elevate its automated alerting syste...