Business
EXL wins industry recognition for digital lending innovation in point-of-sale financing
Breakthrough digital transformation initiative recognized as the Winner in IDC FinTech Results program NEW YORK, Oct. 16, 2025 (GLOBE NEWSWIRE) -- EXL
About this update from Exlservice Holdings, Inc.
[{"type":"text","content":"Breakthrough digital transformation initiative recognized as the Winner in IDC FinTech Results program\nNEW YORK, Oct. 16, 2025 (GLOBE NEWSWIRE) -- EXL [NASDAQ: EXLS], a global data and AI company, announced it has been recognized as the category Winner in the 2025 IDC FinTech Real Results program for Lending Transformation excellence. The award recognized EXL’s collaboration with First National Bank of Omaha (FNBO) to develop a breakthrough point-of-sale (POS) financing solution that allowed the bank to introduce new financing options quickly, integrate seamlessly with merchants and scale with agility. FNBO partnered with EXL to accelerate its entry into POS financing, leveraging EXL’s pre-built accelerators, configurable APIs embedded compliance checks and omnichannel communication capabilities. Together, the two were able to develop and launch a cloud-native lending solution in just four months. The platform’s modular approach provides flexibility to add features and expand into new segments, while maintaining seamless customer experience and ensuring compliance at every stage of the program’s lifecycle. “EXL being named the Winner for Lending Transformation in the 2025 IDC Fintech Real Results highlights the measurable impact of its work with FNBO to design and deliver an innovative POS financing product,” said Jerry Silva, program vice president, IDC Financial Insights. “By enabling FNBO to expand its lending capabilities and provide a seamless financing experience at the moment of purchase, EXL has demonstrated how advanced data, AI and digital solutions can drive tangible business outcomes and customer value.” Since deploying the solution, more than 95% of borrowers engaged with FNBO through this initiative were new-to-bank customers, highlighting the platform’s ability to attract and acquire new customers at scale. “We’ve worked with EXL for years now leveraging them as our end-to-end system of record for multiple installment lending solutions,” said Brett Worick, senior vice president, partnership lending at FNBO. “Their team is always top notch and delivers features and functionality quickly through a consultative approach. Recently, we migrated our home improvement lending business into our loan management system with EXL, and they delivered a timely and smooth transition ensuring our products and services remain best...