Business
EXL unveils new agentic AI solutions to accelerate enterprise transformation across the full AI value chain
Expanded portfolio integrates agent development, governance, decision intelligence and domain workflows to help enterprises scale AI responsibly and deliver
About this update from Exlservice Holdings, Inc.
[{"type":"text","content":"Expanded portfolio integrates agent development, governance, decision intelligence and domain workflows to help enterprises scale AI responsibly and deliver measurable business outcomes\nNEW YORK, March 11, 2026 (GLOBE NEWSWIRE) -- EXL [NASDAQ: EXLS], a global data and AI company, today launched a series of new agentic AI solutions, expanding its portfolio to help enterprises move from AI experimentation to large-scale, measurable impact. This initiative includes: Enhancements to our EXLerate.ai™ platform with new models and autonomous agent building capabilities;EXLdecision.ai, our new AI-powered decision intelligence solution that accelerates development of analytical models by 30–50%;Domain-specific workflow solutions that embed AI directly into business processes, including EXL ClaimsAssist.ai for insurance claims management;Enhancements to EXLdata.ai™, the foundation for enabling AI-ready data, now include language-agnostic support capabilities, expanded platform compatibility and more than 80 modular agents to broaden use case coverage across the enterprise. “With a strong focus on trust, value, speed and accuracy, our agentic AI capabilities enable enterprises to design, build and scale AI with confidence,” said Rohit Kapoor, EXL’s chairman and chief executive officer. “Backed by more than 250 pre-built agents and accelerators and 10 new U.S. patents, we address the full AI value chain, from data and governance to decision intelligence and real-time execution. Our focus remains in making AI real for enterprises by delivering practical, scalable solutions that drive sustained business value.” EXL introduced these new capabilities across its agentic AI portfolio to address the persistent challenges enterprises face when operationalizing AI at scale. While investments in data platforms, analytics and AI continue to grow, many organizations struggle with siloed data environments, manual and talent-intensive model development, a lack of enterprise-grade governance, escalating infrastructure and token costs, and embedding AI into day-to-day business workflows. As a result, AI initiatives often remain confined to pilots, fail to meet regulatory and risk requirements, or deliver limited return on investment. EXL’s new agentic AI solutions address these challenges through an integrated, enterprise-ready approach that combines data...