Business
EXL named a Leader in all six categories of NelsonHall’s 2021 Life, Annuities and Pension Operations Transformation Report
NEW YORK, Dec. 21, 2021 (GLOBE NEWSWIRE) -- EXL (NASDAQ: EXLS), a leading global analytics and digital solutions company, announced today that it has been
About this update from Exlservice Holdings, Inc.
[{"type":"text","content":"NEW YORK, Dec. 21, 2021 (GLOBE NEWSWIRE) -- EXL (NASDAQ: EXLS), a leading global analytics and digital solutions company, announced today that it has been named a leader in all six categories of the NelsonHall 2021 Life, Annuities and Pension Operations Transformation Report. EXL was recognized for advanced digital solutions that leverage artificial intelligence (AI) and natural language processing to extract and organize unstructured information, cloud-native software to simplify implementation, and industry-leading analytics capabilities. EXL’s solutions for the life insurance, annuities, and pension space support enterprise digital transformation initiatives, including straight-through processing capabilities and real-time analytics. “EXL continues to expand its comprehensive digital portfolio through development of AI-driven, data analytics-led integrated solutions and investments in product launch capabilities and automation for life, annuities, and pension carriers. We expect to see further solution developments as well as additional partnerships with insurtechs and technology firms,” said Ashley Singleton, Insurance Research Analyst, NelsonHall. In the report, EXL was recognized as a Leader in all six categories: OverallOperations Transformation CapabilityNew Business Setup/UnderwritingLife Claims AdministrationCustomer/Distribution Service AdministrationBenefit & Fund Management The report leverages the NelsonHall Vendor Evaluation and Assessment Tool (NEAT) to analyze how vendors are evolving their offerings and capabilities to improve life, annuities, and pension operation transformation services. Firms are assessed on their ability to help clients utilize AI-driven automation to improve digital customer engagement, increase rate of straight-through processing, and reduce operational costs, then ranked on a four-level matrix as: Leaders, High Achievers, Innovators, and Major Players. “The Life & Pension marketplace has been in the spotlight this year as the twin forces of acceleration in digital adoption and premium growth have created opportunities for providers to launch products faster and improve their operational efficiency,” said Anand Logani, SVP, Head of Group & Individual Life Business, EXL. “Increasingly, the key to success for companies is harnessing data across silos – from unstructured information and non-...