Press release
Exelon’s Utilities Deliver Historically Strong Reliability Results to Customers in 2021 Driven by Continued Investments in Electric Grid
CHICAGO--(BUSINESS WIRE)-- Across the six Exelon (Nasdaq: EXC) utilities in 2021, customers again experienced a year of historically strong electric service

About this update from Exelon Corporation
[{"type":"text","content":" CHICAGO--(BUSINESS WIRE)--\nAcross the six Exelon (Nasdaq: EXC) utilities in 2021, customers again experienced a year of historically strong electric service reliability as a result of the company's strategic investments in energy grid resiliency and modernization, coupled with a commitment to operational excellence and affordability. Exelon’s results emphasize the importance of hardening the grid against the effects of climate change to counter the trend of decreasing grid reliability identified in a recent Associated Press study.\n\n“We’re proud that Exelon’s utilities have turned in a year of exceptionally strong reliability in our service territories, even as evidence suggests that the grid is even more challenged by increasingly extreme weather events,” said Calvin Butler, Exelon’s Chief Operating Officer. “Our company and employees are committed to serving our customers with excellence and creating a stronger, modernized grid to stand up against the effects of climate change. Not only are we responding to the effects of climate change on the grid today, we also are committed to reducing the impact of our operations by cutting our operational emissions in half by the end of this decade and achieving net-zero operational emissions by 2050.”\n\nHighlights of 2021 electric service reliability performance across Exelon include:\n\nAtlantic City Electric customers experienced the lowest frequency of electric outages ever. The frequency of outages has improved by 60 percent over the last 10 years.\n\nBGE customers experienced the second-lowest frequency of interruptions in the company's history. Since 2010, the number of electric outages has decreased 45 percent and outage length has been reduced by 37 percent.\n\nComEd delivered some of its highest levels of year-over-year reliability. Since grid improvements began in 2011, overall reliability has improved 68 percent and ComEd has avoided more than 17 million outages for customers, saving more than $3 billion in outage costs. In the first three months of this year, ComEd customers experienced the most reliable service of any year on record.\n\nDelmarva Power customers in Maryland experienced the lowest frequency of electric outages and the fastest service restoration times, on average, in the company's history. The average number of outages for customers in Delaware was almost ...