Business
Exelon Launches the Exelon Promise to Fight Out of Control Energy Costs
Customer-first approach includes $60 million Customer Relief Fund, customer protections, and long-term policy reforms to ease burden on families and small
About this update from Exelon Corporation
[{"type":"text","content":"\nCustomer-first approach includes $60 million Customer Relief Fund, customer protections, and long-term policy reforms to ease burden on families and small businesses\n\n\n CHICAGO--(BUSINESS WIRE)--\nAs families and small businesses across the country continue to face higher energy bills, Exelon today announced The Exelon Promise, a comprehensive customer first approach to bring energy costs under control for families and businesses. The Exelon Promise combines immediate customer relief, strong protections, and practical policy reforms to fight the root causes driving higher customer costs.\n\n\nEnergy supply prices are rising nationwide due to a convergence of historic growth in electricity demand, limited energy supply, and market dynamics that are keeping energy supply costs at record highs. While utilities do not control these supply prices, Exelon – the parent of public utility companies Atlantic City Electric, BGE, ComEd, Delmarva Power, PECO, and Pepco – is stepping up with practical solutions to get costs under control. Exelon’s status as a fully regulated utility enables the company to invest in enhanced customer support and long-term solutions at a time of increased need.\n\n\n“Energy costs are out of control – and we know the 11 million customers we serve are angry, they have every right to be,” said Calvin Butler, President and CEO of Exelon. “We’re accountable to our customers regardless of market conditions, which is why we are stepping up to support them with real relief, strong protections, and long-term solutions to help get costs under control. We’re doing this by providing safe, reliable energy and ensuring that large energy users, like data centers, pay their fair share of the grid investments needed to support them.”\n\n\nDelivering Relief for Customers Now\n\n\nAs part of The Exelon Promise, the company has recently committed an additional $10 million to its Customer Relief Fund to support households and small businesses facing higher energy costs – bringing the total amount of the Fund to $60 million. Delivered through trusted nonprofit and state partners, the Fund has already helped more than 100,000 customers across Exelon’s service areas.\n\n\nCustomers who need assistance today can also access bill assistance and flexible payment options through Exelon’s local utilities, along with tools like energy ...