Press release

ComEd Urges Customers to Act Now and Use Assistance and Energy Management Programs to Manage Electric Bills

More than $133 million in financial assistance and other support options secured by customers in 2024; with similar support available now CHICAGO--(BUSINESS

articleExelon CorporationMarch 27, 20254/company/exelon-corporation/news/comed-urges-customers-act-now-and-use-assistance-and-energy-management-programs
ComEd Urges Customers to Act Now and Use Assistance and Energy Management Programs to Manage Electric Bills

About this update from Exelon Corporation

[{"type":"text","content":"\nMore than $133 million in financial assistance and other support options secured by customers in 2024; with similar support available now\n\n CHICAGO--(BUSINESS WIRE)--\nAs residents transition from winter to the warmer weather months, a transition that sees an increase in the use of air-conditioning and other recreational equipment, ComEd says customers should take action now to connect with bill-assistance and energy-management options to help manage their future energy needs.\n\nTo help customers connect with solutions to manage rising energy costs, ComEd launched a new information website at ComEd.com/BillSupport.\n\n“ComEd’s commitment to ensuring access to safe and reliable electricity means making investments and providing support options that will keep the lights on.” said Melissa Washington, Senior Vice President of Customer Operations and Strategic Initiatives at ComEd. “When economic conditions create hardships for families and businesses, ComEd will work to ensure there is easy access to these options and that they continue to meet customers’ changing needs.”\n\nTo help customers deal with rising energy costs, ComEd can help connect customers to a variety of bill-assistance options, including grants and payment arrangements. Last year alone, ComEd connected more than 229,000 eligible customers to over $133 million in financial assistance and other support options, which is the most support ComEd has provided since the pandemic. Through February of this year, ComEd has helped connect approximately 74,000 customers to $26 million in various bill-assistance options.\n\nTo help administer bill-support options, such as grants through the Low-Income Home Energy Assistance Program (LIHEAP), ComEd works with several community and intake agencies like the Community and Economic Development Association of Cook County, Inc. (CEDA).\n\n“CEDA is dedicated to ensuring that Cook County residents have access to utility bill assistance before they reach a crisis point. With rising costs and economic challenges creating hardships for many families, we encourage households to apply for LIHEAP now—don’t wait until you receive a disconnection notice,” said Latoya Butler, CEDA’s Vice President of Energy Services. “Applying early can help prevent service interruptions and provide peace of mind. However, if you’ve already received a disco...

More updates from Exelon Corporation