Press release

ComEd Restores Power to 99 Percent of Customers Impacted by Winter Snow Storm

Remaining one percent expected to be restored by Saturday evening CHICAGO--(BUSINESS WIRE)-- After significant snowstorms, which dropped 6 – 8 inches of wet,

articleExelon CorporationJanuary 13, 20244/company/exelon-corporation/news/comed-restores-power-to-99-percent-of-customers-impacted-by-winter-snow-storm-2024-01
ComEd Restores Power to 99 Percent of Customers Impacted by Winter Snow Storm

About this update from Exelon Corporation

[{"type":"text","content":"\nRemaining one percent expected to be restored by Saturday evening\n\n\n CHICAGO--(BUSINESS WIRE)--\nAfter significant snowstorms, which dropped 6 – 8 inches of wet, heavy snow, and recorded wind gusts of 55 MPH, moved through northern Illinois Friday morning, ComEd crews have restored power to more than 152,500 customers, approximately 99 percent of the 153,500 customers impacted by the storm. The hardest hit areas were Chicago and the northern areas of Illinois.\n\n\nApproximately 900 customers remain without power due to the storm as of 5:00 am while 1,700 ComEd and contractor utility workers continue to work around the clock to restore service to all remaining customers as quickly and safely as possible. ComEd expects that remaining customers will be restored by Saturday evening, January 13.\n\n\nClimate change has increased the frequency and intensity of severe weather. ComEd has been investing in power grid upgrades and tree trimming to minimize the impact of storms. Since smart grid upgrades began in 2011, ComEd has avoided more than 19 million power outages—saving more than $3.3 billion in outage-related costs—and improved overall reliability by more than 70 percent.\n\n\nComEd prioritizes repairs that will bring back the greatest number of customers at once, and focuses on critical services, such as hospitals, senior centers, law enforcement and fire departments. Crews then move to restoration of individual outages.\n\n\nThe following tips and information encourage customers to stay safe following severe weather:\n\n\n\nIf you encounter a downed power line, immediately call ComEd at 1-800-EDISON-1 (1-800-334-7661).\n\n\n\nSpanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).\n\n\n\nNever approach a downed power line. Always assume a power line is energized and extremely dangerous.\n\n\n\nCheck on elderly and other family members and neighbors to ensure their safety and make alternate arrangements in the event of an outage.\n\n\n\nCustomers can sign up for Outage Alerts at ComEd.com/Alerts or text OUT to 26633 to report their outage and receive restoration information about when their power may be restored.\n\n\nComEd also offers a mobile app for iPhone® and Android® smart phones that gives customers the ability to report power outages and manage their accounts. In addition, customers can report outage...

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