Press release
ComEd Reminds Customers of Options to Help Pay and Lower Cost of Electric Bills
ComEd solutions can help customers save money, energy, and the environment CHICAGO--(BUSINESS WIRE)-- As many communities continue to experience financial
About this update from Exelon Corporation
[{"type":"text","content":"\nComEd solutions can help customers save money, energy, and the environment\n\n CHICAGO--(BUSINESS WIRE)--\nAs many communities continue to experience financial difficulty due to economic challenges, ComEd reminds customers to contact the energy company for support in paying electric bills now and lowering future bills.\n\n“One of our missions at ComEd is to make our customers aware of the multiple ways they can save money on their electric bills,” said Melissa Washington, ComEd’s chief customer officer and senior vice president of customer operations. “Recognizing that these are trying times, ComEd encourages customers to explore all the assistance options to help keep up with past-due electric bills and take advantage of offerings that can help reduce energy consumption – and electric bills – for the life of their homes. We’re here to help our customers every step of the way.”\n\nComEd works with community action agencies across northern Illinois to help connect customers with bill-assistance options that will get them back on track with their utility bill payments.\n\n“The Community and Economic Development Association (CEDA) is committed to working with Cook County communities to provide utility bill assistance through the Low-Income Home Energy Assistance Program (LIHEAP). CEDA has over 75 Partner Intake Sites located around Cook County,” said Latoya Butler, CEDA’s energy service director.\n\nBill Assistance Programs:\n\nThere are a variety of financial assistance and payment options available to help customers manage their energy bills, including:\n\n\nLow-Income Home Energy Assistance Program (LIHEAP) and ComEd's Supplemental Arrearage Reduction Program (SARP), which is available to ComEd residential customers who qualified to receive energy-assistance benefits from LIHEAP.\n\n\nComEd's new Your Neighbor Fund, which is funded by donations from ComEd's 6,300 employees to provide another source of grants to help limited-income families pay their ComEd bill.\n\n\nA flexible deferred payment arrangement of up to 12 months for eligible residential customers with past-due balances. Make a down payment on the amount owed and pay the rest through installments in addition to your regular monthly bill.\n\n\nBudget billing, which provides a predictable monthly amount due based on your electricity usage from the last 12 months.\n\n\...