Press release
ComEd Proposes Performance Metrics to Encourage High Levels of Service and Value to Customers and Communities
To ensure accountability, Illinois Commerce Commission will evaluate ComEd’s performance against approved metrics CHICAGO--(BUSINESS WIRE)-- Following the
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[{"type":"text","content":"\nTo ensure accountability, Illinois Commerce Commission will evaluate ComEd’s performance against approved metrics\n\n CHICAGO--(BUSINESS WIRE)--\nFollowing the completion of a stakeholder workshop process, ComEd yesterday submitted to the Illinois Commerce Commission, which regulates the state’s public utilities, proposed performance metrics that incorporate feedback ComEd received in public workshops and support the goals of the state’s new clean energy law, which is designed to achieve a 100 percent clean energy future with a focus on equity. This filing marks the latest milestone in the implementation of the clean energy law.\n\n“ComEd takes great pride in being a national leader in reliably and affordably delivering clean energy to customers, and these metrics encourage the high levels of service that our customers expect and all communities deserve,” said Terence R. Donnelly, ComEd president and COO. “The metrics support the state’s new clean energy law, as they focus on equitably building a resilient power grid that can withstand more extreme weather caused by climate change, support the growth of clean energy innovations such as solar panels and electric vehicles, and balance the need to keep customers’ electric bills affordable.”\n\nThe clean energy law requires that utilities propose up to eight metrics. ComEd’s proposed performance metrics include:\n\n\nSystem Average Interruption Duration Index (SAIDI): A standard reliability and resiliency metric in the utility industry that measures the frequency and duration of power outages that customers experience in a year.\n\n\nCustomers Exceeding Minimum Service Levels: A reliability and resiliency metric that focuses on the number of customers who experience recurring interruptions or long-duration interruptions for multiple years.\n\n\nSystem Visibility Index: A reliability and resiliency metric that addresses ComEd’s ability to rapidly identify momentary interruptions, voltage fluctuations and similar events across the entire ComEd power grid.\n\n\nLoad Reduction Capability: A measure of the ability of utility sponsored and supported activities, including utility programs and products that help customers save money and use less energy, to reduce peak load and the contribute to reducing the generation capacity our region requires.\n\n\nArrearages: An affordability metric ...