Business
Technology Automation is a Top Challenge for Half of HR Professionals, Equifax Survey Finds
A new Equifax® (NYSE:EFX) survey shows that human resources (HR) leaders are facing challenges using technology innovation to their advantage when it comes to attracting, onboarding, and retaining top talent. The survey polled over 250 HR executives and professionals on the ground at the SHRM25 Conference and found that 50% of HR professionals report one of their top challenges is using technology to automate workflows.
About this update from Equifax, Inc.
[{"type":"text","content":"Additional Findings Highlight Challenges with Fabricated Resume Information, Speed-to-Hire and Onboarding ","length":105,"tagName":"p","attribs":{}},{"type":"text","content":"ATLANTA, Aug. 18, 2025 /PRNewswire/ -- A new Equifax® (NYSE:EFX) survey shows that human resources (HR) leaders are facing challenges using technology innovation to their advantage when it comes to attracting, onboarding, and retaining top talent. The survey polled over 250 HR executives and professionals on the ground at the SHRM25 Conference and found that 50% of HR professionals report one of their top challenges is using technology to automate workflows.","length":462,"tagName":"p"},{"type":"image","alt":"An Equifax survey shows that using technology to automate workflows is a top challenge for 50% of HR professionals, and 76% are using AI to improve efficiency in hiring and onboarding.","displaySize":"","headline":null,"caption":"An Equifax survey shows that using technology to automate workflows is a top challenge for 50% of HR professionals, and 76% are using AI to improve efficiency in hiring and onboarding.","className":"","disableSlideshowImg":false,"size":{"original":{"width":205,"height":400,"url":"https://media.zenfs.com/en/prnewswire.com/444215eb6496e06a51f90646dc162aaa"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/5kFS9v0DipYtAZ5mLlLmBw--/YXBwaWQ9aGlnaGxhbmRlcjt3PTM2MDtoPTcwMjtjZj13ZWJw/https://media.zenfs.com/en/prnewswire.com/444215eb6496e06a51f90646dc162aaa","width":205,"height":400}},"href":"https://mma.prnewswire.com/media/2751060/Equifax_SHRM_Stealth_Survey_Results_Infographic.html","hrefExternal":true,"rel":"nofollow"},{"type":"text","content":""As AI and emerging technologies proliferate, HR professionals increasingly want to automate the time-intensive aspects of their days so they can free up more time to focus on the human-first parts of their jobs that lead to more successful employee engagement and retention programs," said Chris Johnson, Senior Vice President and General Manager of Employer Services, Equifax Workforce Solutions. "As technology changes the way work is completed, everything comes down to your people. HR teams know this, and that's why they're prioritizing the use of technology to help automate routine and manual processes so they can streamline tasks for their own teams while also si...