Health
Elevance Health Expands Virtual Assistant to Help Members Navigate Healthcare with Confidence
INDIANAPOLIS, December 05, 2025--Elevance Health announced today that it expanded access of its Virtual Assistant, a digital experience designed to help members easily access information, understand their benefits, and find care with confidence. Available through the Sydney Health app and Elevance Health–affiliated health plan websites, Virtual Assistant uses conversational technology to simplify healthcare navigation and improve engagement between members and their health plans.
About this update from Elevance Health, Inc.
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