Business
eGain Announces Positive Preliminary Financial Results for Fiscal 2020 Fourth Quarter and Full Year
SUNNYVALE, Calif., Aug. 11, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a leading provider of omnichannel customer engagement solutions, today announced
About this update from Egain Corporation
[{"type":"text","content":"SUNNYVALE, Calif., Aug. 11, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a leading provider of omnichannel customer engagement solutions, today announced select preliminary unaudited financial results for its fiscal 2020 fourth quarter and full year ended June 30, 2020.\n “We are pleased to report another quarter with record SaaS revenue, strong bottom-line results and solid bookings,” said Ashu Roy, eGain’s CEO. “While the short-term economic outlook is uncertain given the COVID-19 pandemic, we are bullish thanks to accelerating demand for digital customer engagement and our product leadership.” Fiscal 2020 Fourth Quarter Preliminary Financial Results SaaS revenue is expected to be in the range of $15.3 million to $15.5 million, up 32% to 34% year over year.SaaS and professional services revenue are expected to be in the range of $16.9 million to $17.2 million, up 28% to 30% year over year.Total revenue is expected to be in the range of $18.7 million to $19.0 million, up 11% to 13% year over year.GAAP net income is expected to be in the range of $1.9 million to $2.2 million, or $0.06 to $0.07 per diluted share.Non-GAAP net income is expected to be in the range of $2.4 million to $2.7 million, or $0.07 to $0.08 per diluted share.Cash provided by operations for the quarter is expected to be in the range of $5.3 million to $5.6 million. Fiscal 2020 Full Year Preliminary Financial Results SaaS revenue is expected to be in the range of $56.6 million to $56.8 million, up 26% to 27% year over year.SaaS and professional services revenue are expected to be in the range of $63.1 million to $63.4 million, up 21% to 22% year over year.Total revenue is expected to be in the range of $72.4 million to $72.7 million, up 8% year over year.GAAP net income is expected to be in the range of $6.9 million to $7.2 million, or $0.22 to $0.23 per diluted share.Non-GAAP net income is expected to be in the range of $9.0 million to $9.3 million, or $0.28 to $0.29 per diluted share.Cash provided by operations for the year is expected to be in the range of $13.7 million to $14.0 million. eGain’s management is scheduled to meet virtually with investors and participate in a “fireside chat” at the 23rd Annual Oppenheimer Technology, Internet and Communications Conference on August 11th and 12th. The fireside chat will be webcast live on August 11th at 10:00 ...