Business
Dynatrace Announces Chief Customer Officer Transition
WALTHAM, Mass., April 22, 2025--Dynatrace (NYSE: DT), the leading AI-powered observability platform, today announced that Steve McMahon will join Dynatrace as its new Chief Customer Officer effective May 12, 2025. Matthias Dollentz-Scharer plans to retire from the role after over 10 years with the company and will stay on in an advisory capacity through September 30, 2025.
About this update from Dynatrace, Inc.
[{"type":"image","alt":"","displaySize":"","headline":null,"caption":"","credit":null,"className":"","disableSlideshowImg":false,"size":{"original":{"width":1024,"height":512,"url":"https://media.zenfs.com/en/business-wire.com/4c51beba7214754cd06b4438dec39ce2"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/EK.ibkxaL_3jt03pY4TRqg--/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTQ4MDtjZj13ZWJw/https://media.zenfs.com/en/business-wire.com/4c51beba7214754cd06b4438dec39ce2","width":960,"height":480},"lightbox":{"url":"https://s.yimg.com/ny/api/res/1.2/HNpTbb85930PsurOgtl9pw--/YXBwaWQ9aGlnaGxhbmRlcjt3PTIwNDg7aD0xMDI0O2NmPXdlYnA-/https://media.zenfs.com/en/business-wire.com/4c51beba7214754cd06b4438dec39ce2","width":1024,"height":512}},"lazy":false},{"type":"text","content":"Steve McMahon named next Chief Customer Officer, transitioning from Matthias Dollentz-Scharer","length":93,"tagName":"p","attribs":{}},{"type":"text","content":"WALTHAM, Mass., April 22, 2025--(BUSINESS WIRE)--Dynatrace (NYSE: DT), the leading AI-powered observability platform, today announced that Steve McMahon will join Dynatrace as its new Chief Customer Officer effective May 12, 2025. Matthias Dollentz-Scharer plans to retire from the role after over 10 years with the company and will stay on in an advisory capacity through September 30, 2025.","length":392,"tagName":"p"},{"type":"text","content":""Dynatrace is redefining observability for the world’s largest and most innovative organizations, and Steve’s appointment as Chief Customer Officer of Dynatrace will help us continue our deep commitment to delivering significant customer value, adoption, and success," said Rick McConnell, Chief Executive Officer of Dynatrace. "He brings more than 25 years of expertise in developing programs to drive exceptional customer experience and productivity."","length":473,"tagName":"p"},{"type":"text","content":"McMahon is currently Chief Customer Success Officer at Zscaler, where he leads a team of technical support and professional services experts, account managers, architects, and engineers focused on customer adoption, deployment, and utilization of the full portfolio. Prior to Zscaler, McMahon ran Customer Success, Operations and served as Chief Information Officer at CrowdStrike. He also held various leadership positions at Splunk, including Chief Information Officer. Before joining S...