Business
Duke Energy is here to help Florida customers after cold snap
Floridians will likely see higher power bills after last week's cold snap, but Duke Energy is here to help its customers with bill-payment resources and important fraud prevention information.
About this update from Duke Energy Corporation (holding Company)
[{"type":"text","content":"ST. PETERSBURG, Fla., Feb. 13, 2026 /PRNewswire/ -- Floridians will likely see higher power bills after last week's cold snap, but Duke Energy is here to help its customers with bill-payment resources and important fraud prevention information.","length":248,"tagName":"p"},{"type":"image","alt":"Duke Energy logo (PRNewsfoto/Duke Energy)","displaySize":"","headline":null,"caption":"Duke Energy logo (PRNewsfoto/Duke Energy)","className":"","disableSlideshowImg":false,"size":{"original":{"width":400,"height":128,"url":"https://media.zenfs.com/en/prnewswire.com/829a69c01f1ce34f867ba8075a40a22b"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/AZkz2p7IVk.0RFE.fpGQ7Q--/YXBwaWQ9aGlnaGxhbmRlcjt3PTcwNTtoPTIyNjtjZj13ZWJw/https://media.zenfs.com/en/prnewswire.com/829a69c01f1ce34f867ba8075a40a22b","width":400,"height":128}},"href":"https://mma.prnewswire.com/media/660545/Duke_Energy_New_Logo.html","hrefExternal":true,"rel":"nofollow"},{"type":"text","content":"What to know ","length":12,"tagName":"p"},{"type":"list","items":[{"val":[{"type":"text","content":"Higher bills ahead: As temperatures plunged, customers' heating systems worked harder, requiring more energy.","length":113,"tagName":"p"}]},{"val":[{"type":"text","content":"But rates are still going down: Compared to January, residential customers using 1,000 kilowatt-hours of electricity will see a $33 reduction on their February bills – and another $11 decrease in March.","length":202,"tagName":"p"}]},{"val":[{"type":"text","content":"Scams may spike (again): Nearly 800 scam reports were called into Duke Energy in February 2025, after another cold snap, and the company expects a similar uptick this month.","length":173,"tagName":"p"},{"type":"list","items":[{"val":[{"type":"text","content":"Customers are encouraged to slow down and learn to recognize common types of scams.","length":88,"tagName":"p"}]}],"tagName":"ul","bulletedList":true,"length":88,"olType":false}]}],"tagName":"ul","bulletedList":true,"length":576,"olType":false},{"type":"text","content":"Get help","length":8,"tagName":"p"},{"type":"list","items":[{"val":[{"type":"text","content":"Payment assistance: Customers can request installment plans and due date extensions, use the payment assistance finder and access programs like the Share the Light Fund ®.","length":171,"tagName":"p"}]},{"val":[{"type":"t...