Business
Domo Named a Leader in Dresner Advisory Services’ Wisdom of Crowds® 2024 Business Intelligence Market Study
Domo receives its eighth consecutive perfect recommendation score SILICON SLOPES, Utah--(BUSINESS WIRE)-- Today Domo (Nasdaq: DOMO) announced it has been
About this update from Domo, Inc.
[{"type":"text","content":"\nDomo receives its eighth consecutive perfect recommendation score\n\n\n SILICON SLOPES, Utah--(BUSINESS WIRE)--\nToday Domo (Nasdaq: DOMO) announced it has been recognized as a leader in the Customer Experience and Vendor Credibility Models and received its eighth consecutive perfect recommendation score in Dresner Advisory Services’ 2024 Wisdom of Crowds ® Business Intelligence (BI) Market Study.\n\n\nThis 15th edition of Dresner Advisory Services’ flagship report provides a comprehensive look and broad assessment of the BI market. The report includes in-depth analyses of BI topics such as automation goals and targets, user penetration and objectives and achievements, among others. This year’s report includes a new Value/TCO (Total Cost of Ownership) Model in which Domo is ranked as a “High Value/Low TCO” platform.\n\n\nThis year, Domo maintained its perfect recommendation score and is recognized as “best in class” in:\n\n\n\nProduct robustness\n\n\n\nCompleteness of functionality\n\n\n\nReliability of technology\n\n\n\nIntegration of components within product\n\n\n\nOverall usability\n\n\n\nEase of installation\n\n\n\nEase of upgrade/migration to new versions\n\n\n\nDomo is also a leader in Dresner’s Customer Experience and Vendor Credibility models. The Customer Experience model considers the real-world experience of customers as they work with a vendor’s technology solution on a daily basis, plotting the various customer touch points against sentiment surrounding product and technology; Domo has the highest “product/technology” Customer Experience ranking of the 24 vendors in the study. The Vendor Credibility Model considers a vendor’s relationship with customers, plotting perceived value for price paid against a calculated “confidence” score.\n\n\n“It’s an honor for Domo to once again be recognized as a leader in Dresner’s flagship BI report, particularly when the rankings are based on input from actual customers,” said Ben Schein, SVP of Product, Domo. “This recognition is a testament to our continued commitment to delivering innovative AI and data solutions that help companies easily connect, analyze and act on data so they can make better decisions that drive business forward.”\n\n\nThis marks Domo’s fourth Dresner distinction in 2024, which includes top rankings in Dresner Advisory Services’ Collective Insights report...