Press release
Domino's® and Microsoft Cook Up AI-Driven Innovation Alliance for Smarter Pizza Orders and Seamless Operations
The largest pizza company and the most trusted and comprehensive cloud platform collaborate on generative AI solutions for personalized orders and simplified
About this update from Domino's Pizza Inc
[{"type":"text","content":"The largest pizza company and the most trusted and comprehensive cloud platform collaborate on generative AI solutions for personalized orders and simplified store logistics \nANN ARBOR, Mich. and REDMOND, Wash., Oct. 3, 2023 /PRNewswire/ -- Domino's Pizza Inc. (NYSE: DPZ), the largest pizza company in the world, and Microsoft have joined forces to create the next generation of pizza ordering and store operations with generative AI technology and cloud computing power. Together, the companies will leverage the Microsoft Cloud and Azure OpenAI Service to transform Domino's consumer experiences by enhancing the ordering process through personalization and simplification. \n\n \n \n \n \n \n \n\n \nWith Microsoft as its primary cloud provider, Domino's has already been experimenting with data and AI capabilities to make store operations smarter, simpler and more robust. Work on modernizing Domino's store systems has evolved into the early stages of developing a generative AI assistant powered by Azure OpenAI Service intended to help store managers save time on daily tasks such as inventory management, ingredient ordering and staff scheduling. With plans to streamline pizza preparation and quality control with more predictive tools, this generative AI assistant will be designed with the goal of freeing store managers to dedicate more time to team member experience and customer service.\nLeveraging Azure OpenAI for the customer experience is also an important element of the collaboration.\n\"We are thrilled to co-innovate with Microsoft using Azure AI technology to advance the future of pizza ordering and store technology powered by secure, connected data and simplified processes,\" said Kelly Garcia, Domino's executive vice president – chief technology officer. \"Our collaboration over the next five years will help us serve millions of customers with consistent and engaging ordering experiences, while supporting our corporate stores, franchisees, and their respective team members with tools to make store operations more efficient and reliable.\"\nTasting the Future of Pizza Innovation\nThe appetite for innovation will never stop for the world's largest pizza company, and there are big plans to continue meeting the changing demands of consumers with Microsoft's pioneering AI capabilities, backed by Azure. As part of this strategic al...