Business
Lowes Foods Selects SmartSense by Digi to Automate Asset Health Monitoring, Integrate Proactive Maintenance, and Digitize Food Safety
Regional grocery store chain, part of Alex Lee, Inc., will amplify customer satisfaction, food safety, and employee productivity with IoT solutions
About this update from Digi International Inc.
[{"type":"text","content":"\nRegional grocery store chain, part of Alex Lee, Inc., will amplify customer satisfaction, food safety, and employee productivity with IoT solutions\n\n\n BOSTON--(BUSINESS WIRE)--\nSmartSense by Digi®, part of Digi International (NASDAQ: DGII, www.digi.com) and a leading global provider of Internet of Things (IoT) connectivity solutions, today announced a new strategic relationship with Lowes Foods, a regional grocery chain committed to providing customers with the freshest and most innovative local products. Lowes Foods is owned by Alex Lee, Inc. along with IGA and KJ’s Market locations. The SmartSense IoT Sensing-as-a-Service framework will protect more than 5,000 assets across 141 Lowes Foods locations.\n\nThis press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20240626727675/en/Lowes Foods Selects SmartSense by Digi to Automate Asset Health Monitoring, Integrate Proactive Maintenance, and Digitize Food Safety. (Graphic: Business Wire)\nFounded in 1954 as a single store, Lowes Foods has become a leading regional supermarket chain across North Carolina, South Carolina, and Georgia. Lowes Foods upholds a strong commitment to fostering exceptional customer experiences. The company sought a software solution to proactively monitor its grocery assets, preserve consumer health, and drive business continuity.\n\n\n“At SmartSense, we employ a customer-first mindset by delivering IoT solutions with hardware, software, and workflows that automate operations and help ensure food safety compliance,” said Guy Yehiav, President of SmartSense by Digi. “Lowes Foods has been exceptional to work with, and together we’re committed to reducing product loss and enhancing operational efficiency. Our collaboration is enriching both the customer and employee experience.”\n\n\nLowes Foods made a strategic choice and selected SmartSense as a solution provider after a meticulous evaluation of various market options, prioritizing precise condition monitoring to help reduce product losses and increase ROI. Leveraging the SmartSense solution, Lowes Foods has also digitalized its staff-wide task management processes, alleviating the strain of employees performing time-consuming and error-prone manual tasks. This newfound efficiency empowers staff to dedicate more attention to providing quality guest care...