Business
Catalyzing Change in Specialty Care: DaVita Shares Vision for Technology Transformation
NORTHAMPTON, MA / ACCESS Newswire / December 2, 2025 / Approximately 129 million Americans are living with at least one chronic condition, and fragmentation of care creates a significant hurdle as these individuals often find themselves navigating ...
About this update from Davita Inc.
[{"type":"text","content":"NORTHAMPTON, MA / ACCESS Newswire / December 2, 2025 / Approximately 129 million Americans are living with at least one chronic condition, and fragmentation of care creates a significant hurdle as these individuals often find themselves navigating a complex web of health care services.","length":286,"tagName":"p"},{"type":"text","content":""When you have a chronic condition, you end up engaging with your specialist significantly more - over three times as often - than you do with your primary care physician," Joel Haugen, chief product officer for DaVita, said at the 2024 AHIP Consumer Experience and Digital Health Forum on Sept. 25. "This means [people with chronic disease are] engaging with nurses...cardiologists, nephrologists to address things like medication adherence, to drive updates in requests that have nothing to do with that specific chronic condition."","length":554,"tagName":"p"},{"type":"text","content":"Fragmentation in care can leave patients feeling lost in a system that doesn't always prioritize their unique needs while contributing to inefficiencies, worse patient outcomes and increased spend.","length":201,"tagName":"p"},{"type":"text","content":""There's a little more than $4 trillion dollars of medical spend in the industry," Haugen said. "About 90% of that happens within specialty care."[1]","length":173,"tagName":"p"},{"type":"text","content":"The good news? Today's technological solutions hold potential to enhance patient engagement and transform the specialty care landscape. From telehealth platforms to integrated care management tools, technology is reshaping the way health care providers can connect and engage with patients. In a landscape where fragmented care is a widespread challenge, DaVita leaders are helping shed light on the pressing need for a more integrated approach to care and how DaVita is using its technological capabilities to help improve the care experience.","length":548,"tagName":"p"},{"type":"text","content":"For example, the patient mobile app DaVita Care Connect is designed to increase patient engagement - and deepen trust. According to DaVita patients, their reasons for using the app include telehealth visits and care appointment reminders, secure messaging with their team, access to their lab results, always-available education...