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Aetna expands initiatives to simplify experiences for health care professionals and patients
Aetna®, a CVS Health® company (NYSE: CVS), today announces key milestones in support of the company's comprehensive strategy announced in June to remove friction in the healthcare system and improve the experience for healthcare professionals and their patients.
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[{"type":"list","items":[{"val":[{"type":"text","content":"Bundling medical procedures and pharmaceutical medications into one prior authorization","length":87,"tagName":"p"}]},{"val":[{"type":"text","content":"Implementing end-to-end generative AI capabilities into Aetna Health app","length":72,"tagName":"p"}]}],"tagName":"ul","bulletedList":true,"length":159,"olType":false},{"type":"text","content":"HARTFORD, Conn., Dec. 4, 2025 /PRNewswire/ -- Aetna®, a CVS Health® company (NYSE: CVS), today announces key milestones in support of the company's comprehensive strategy announced in June to remove friction in the healthcare system and improve the experience for healthcare professionals and their patients.","length":317,"tagName":"p"},{"id":"RvoMtxPLG8U","subtype":"videoIframe","type":"youtube","url":"https://www.youtube.com/embed/RvoMtxPLG8U","width":560,"height":315,"anchorId":"96667c10-27d4-590c-ae1e-caa3030b787b"},{"type":"text","content":""Aetna committed to several bold actions earlier this year that were intended to improve the American healthcare industry and I'm proud of the progress we've made against these commitments," said Aetna president Steve Nelson. "Working in partnership with stakeholders across the industry, I am optimistic that we can achieve our shared purpose of simplifying the healthcare system to make it easier for consumers to navigate and access affordable, personalized solutions."","length":500,"tagName":"p"},{"type":"text","content":"Removing friction by bundling prior authorizationWhile the prior authorization process has an important role to play in promoting quality care and managing health insurance coverage, Aetna remains focused on delivering clinical value while also reducing friction in the payer-provider experience. This is why we are leveraging our clinical, pharmaceutical and technological expertise to offer condition-specific, prior authorization bundles.","length":442,"tagName":"p"},{"type":"text","content":"With these capabilities, Aetna is one of the first, large national healthcare payers to integrate pharmacy prescriptions and medical procedures into a single clinical review. Previously, providers had to submit two separate prior authorizations — one for medical procedures like in vitro fertilization (IVF) and one for related medications under the Aetna pharmacy plan. As of No...