Business
ATN Gears Up for Rapid Wireless Growth with CSG
Modernized operations bolster efficiency and flexibility, enhancing the customer experience DENVER--(BUSINESS WIRE)-- Empowering remote and rural communities
About this update from Csg Systems International, Inc.
[{"type":"text","content":"\nModernized operations bolster efficiency and flexibility, enhancing the customer experience\n\n\n DENVER--(BUSINESS WIRE)--\nEmpowering remote and rural communities in Americas and the Caribbean to connect with the world has been a priority for ATN International (ATN), a leading provider of digital infrastructure and communications services, for more than 30 years. ATN is now modernizing its business for a new era of wireless growth with improved customer experiences, powered by CSG® (NASDAQ: CSGS). With CSG's mediation and roaming settlement solutions, ATN can now automate mediation and wholesale settlement workflows and access real-time performance data to quickly act on changing business needs and better align resources to accelerate its three-year growth plan.\n\n\n“At ATN, we believe communications services should be easy, equitable and ubiquitous,” said Ben Doyle, CIO, ATN International. “For our operators to deliver on this promise, our business needs to scale and grow in ways that set us up for success today and in the future. CSG's customer-obsessed mindset and commitment to our success are game-changing for our ability to minimize costs while adding value for our customers across all touchpoints. We’re already reaping the rewards of our new relationship with CSG and look forward to a successful growth journey with them.”\n\n\nHosted on Amazon Web Services (AWS), CSG’s innovative solutions enable ATN to optimize its mediation and wholesale settlement systems across all five of its wireless operators and gain deeper insights into customer behavior, market trends and partner performance. By unifying operations with CSG, ATN can now more effectively manage complexity and seamlessly grow alongside its wireless operators. ATN’s operators, in turn, gain efficiency, flexibility and future-ready technology to reduce bill preparation time. They can also create statements that are easier to read and deliver an improved customer experience. These improvements have resulted in significant cost savings for ATN and empowered it to capitalize on economies of scale.\n\n\n\"When ATN chose CSG, they trusted our 40+ years of industry expertise and our cloud-based mediation solution to future-proof their business and enhance the customer experience for their wireless operators,\" said Curt Minter, VP, North America, CSG. \"It’s an exciti...