Business
Crexendo Recognized for AI Innovation as CAIRO Wins 2026 CUSTOMER Product of the Year Award
Crexendo Recognized for AI Innovation as CAIRO Wins 2026 CUSTOMER Product of the Year Award
About this update from Crexendo, Inc.
[{"type":"text","content":"PHOENIX, AZ / ACCESS Newswire / May 28, 2026 / Crexendo®, Inc. (NASDAQ:CXDO), an award-winning software technology company supporting over 7 million end-users, and a premier provider of cloud communication platform software and unified communications as a service (UCaaS) offerings, including voice, video, contact center, and managed IT services tailored to businesses of all sizes, today announced that its Crexendo AI Receptionist/Orchestrator (CAIRO) has been named a winner of the 2026 CUSTOMER Product of the Year Award presented by CUSTOMER magazine.The CUSTOMER Product of the Year Awards recognizes the most innovative technologies that are redefining customer engagement and enabling organizations to deliver more intelligent, responsive, and personalized customer experiences.Crexendo's CAIRO leverages artificial intelligence, automation, and intelligent orchestration to modernize how businesses engage with customers across voice and digital communications. The platform enables organizations and service providers to improve responsiveness, reduce operational friction, enhance scalability, and deliver highly personalized customer experiences at enterprise scale.\"On behalf of TMC and CUSTOMER magazine, I am proud to congratulate the winners of the 2026 Product of the Year Awards,\" said Rich Tehrani, CEO and Group Editor-in-Chief of TMC. \"Today's customer experience landscape is more dynamic and demanding than ever. The companies we recognize this year are delivering solutions that not only meet rising expectations, but set new standards for engagement, responsiveness, and performance. Their innovations are helping organizations turn customer experience into a true competitive advantage.\"We believe AI will fundamentally reshape the future of customer engagement and enterprise communications, and this recognition further validates Crexendo's strategy and leadership in innovation,\" said Jeff Korn, Chief Executive Officer of Crexendo, Inc. \"CAIRO represents the next evolution of intelligent communications by combining AI driven automation and orchestration into a scalable platform designed for modern businesses and service providers. As organizations increasingly prioritize operational efficiency, responsiveness, and personalized customer interactions, we believe solutions like CAIRO position Crexendo at the forefront of one of ...