Business
Crexendo Names Tim Wilbourn as Senior Vice President of Support and Customer Success
PHOENIX, AZ / ACCESSWIRE / June 19, 2024 / Crexendo, Inc. (NASDAQ:CXDO), an award-winning premier provider of cloud communication platforms and services,
About this update from Crexendo, Inc.
[{"type":"text","content":"PHOENIX, AZ / ACCESSWIRE / June 19, 2024 / Crexendo, Inc. (NASDAQ:CXDO), an award-winning premier provider of cloud communication platforms and services, video collaboration, and managed IT services designed to provide enterprise-class cloud solutions to any size business, is excited to announce the appointment of Tim Wilbourn as the new Senior Vice President of Support and Customer Success. Mr. Wilbourn brings over a decade of expertise in customer experience and strategic leadership within the Software as a Service (SaaS) and Unified Communications as a Service (UCaaS) sectors.Over the course of 11 years at Ring Central, Tim established himself as a formidable leader in shaping customer engagement strategies and improving operational efficiencies. His previous role at RingCentral as Vice President of Customer Experience saw him executing pivotal strategic initiatives that significantly enhanced customer satisfaction and operational excellence.\"Tim's appointment is a testament to our commitment to delivering exceptional service and enhancing engagement with our customers,\" said Jeff Korn, CEO of Crexendo. \"His proven track record of driving transformation and leading high-performing teams will be invaluable as we continue to innovate and grow our award-winning software platform that is the best in the unified communications market.\"\"I am thrilled to join Crexendo and look forward to working with the team to build on the company's strong foundation of customer service excellence,\" stated Tim. \"I am passionate about enhancing the customer experience and driving initiatives that foster long-term customer relationships and loyalty.\"Tim is also a committed advocate for diversity and inclusion, having served as Vice President of WISE (Women in SaaS Empowerment) Employee Resource Group, where he championed initiatives to empower women to achieve their full professional potential.Tim's role as SVP of Support and Customer Success will involve directing all facets of customer interaction at Crexendo to ensure the highest levels of customer satisfaction and engagement are achieved across all Crexendo divisions.About CrexendoCrexendo, Inc. is an award-winning premier provider of cloud communication platform and services, video collaboration and managed IT services designed to provide enterprise-class cloud solutions to any size bus...