Business
Concentrix to Combine with Webhelp, Creating a Diversified Global CX Leader, Well-Positioned for Growth
Enhances Concentrix’ position as a leader in $550B+ growing CX marketAdds clients in attractive growing markets, further diversifying our marquee client
About this update from Concentrix Corporation
[{"type":"text","content":"Enhances Concentrix’ position as a leader in $550B+ growing CX marketAdds clients in attractive growing markets, further diversifying our marquee client listSignificantly expands footprint in Europe, Latin America, and AfricaExpands breadth and global reach of high-value services and digital capabilitiesStrengthens support for clients and staff, combining complementary culturesAccretive to revenue growth, profitability, and non-GAAP EPS in first yearConference call today at 5:00 PM EDT NEWARK, Calif., March 29, 2023 (GLOBE NEWSWIRE) -- Concentrix Corporation (Nasdaq: CNXC), a leading global provider of customer experience (CX) services and technologies, today announced they have entered into an agreement to combine with Webhelp in a transaction valued at approximately $4.8 billion, including net debt. Webhelp is a recognized leader in the market, specializing in CX, sales, marketing, and payment services with a strong client and delivery footprint in Europe, Latin America, and Africa. The combined company, with approximately $9.8 billion in estimated pro forma 2023 annual revenues and a complementary global presence, will be uniquely positioned to grow faster than the market and transform customer experiences with innovative technology for the world’s best brands. This combination marks a key milestone for the two companies, as they come together with a complementary culture, footprint, capabilities, and vision. Chris Caldwell, President and CEO of Concentrix, will lead the combined organization. “We are honored and excited to join forces with Webhelp, a recognized and game-changing leader in Europe, Latin America, and Africa that shares our culture, values and fanatical focus on people and the success of our valued clients. As we embark on this new journey together, we will have the most impressive toolkit of high-value services and digital capabilities, and a complementary portfolio of approximately 2,000 amazing clients with a diversified and robust revenue stream. With our combined strengths, we will be uniquely positioned to redefine the industry and design, build and run the future of CX,” said Chris Caldwell. “I am excited to begin the next chapter as we come together, aligned in our culture, ‘think human’ mentality, and ambitious plans for the future. I’ve always said that Webhelp’s most precious assets are our clients a...