Cognizant and Flagstar Bank, N.A. Mark One-Year Partnership, Advancing Flagstar's Transformation, Enhancing Client Experience and Driving Efficiency

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[{"type":"text","content":"Partnership lays the technology foundation for seamless client and employee experiences, setting the stage for using artificial intelligence and technology-driven banking solutionsTEANECK, N.J., Jan. 29, 2026 /PRNewswire/ -- Cognizant (Nasdaq: CTSH) and Flagstar Bank, N.A. (NYSE: FLG) announced today the successful completion of their first year as strategic partners, marking a significant milestone in Flagstar's ongoing strategic and technology transformation.\n \n \n \n \n \n \n \nOver the past 12 months, Cognizant has served as a key strategic partner, acting as an extension of Flagstar's in-house Enterprise Technology & Operations (ETOS) team to advance the bank's multi-year technology transformation, named \"Simple, Sophisticated\" or \"S2.\" The S2 initiative will create a modern technology platform to drive innovation, enhance client experiences, support employees, and leverage data insights while carefully managing risks. This partnership has advanced the bank's technology strategy and meaningfully enhanced client and employee interactions with the Bank.\"Our partnership with Cognizant has been instrumental in advancing Flagstar's S2 transformation strategy, helping us move closer to becoming a top-performing, relationship focused, regional bank,\" said Chris Higgins, Chief Information and Operations Officer at Flagstar. \"Having the right technology foundation in place is a critical part of that success. As we continue our transformation, working with the right partners is essential—and Cognizant has proven to be the right partner, acting as a true extension of our strategy, team, and culture.\"Through this partnership, Cognizant has become an integral part of Flagstar's technology and operation ecosystem, delivering services and transformation projects across the bank's businesses, including Commercial & Industrial (C&I) Banking, Commercial Real Estate (CRE), Consumer Banking, Private Banking & Wealth Management, Mortgage Banking, and Risk & Compliance. The establishment of two co-branded development centers in Hyderabad, India, and Manila, Philippines, underscores the companies' commitment to building a seamless environment that mirrors Flagstar's own standards and culture.Additionally, Cognizant's expertise has helped streamline and standardize Flagstar's tools and processes, improving efficiency and reducing costs. ...

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