Business
Cogeco works tirelessly to keep customers connected and ensure they have access to information and entertainment during this time of crisis
Cogeco works tirelessly to keep customers connected and ensure they have access to informa...
About this update from Cogeco Inc.
[{"type":"text","content":"\n\n\n\nCogeco works tirelessly to keep customers connected and ensure they have access to information and entertainment during this time of crisis\n\n/* Style Definitions */\nspan.prnews_span\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\na.prnews_a\n{\ncolor:blue;\n}\nli.prnews_li\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\np.prnews_p\n{\nfont-size:0.62em;\nfont-family:\"Arial\";\ncolor:black;\nmargin:0in;\n}\n\n\n\n\n\n\n\nCanada NewsWire\nMONTRÉAL, March 20, 2020\n\n\n\nMONTRÉAL, March 20, 2020 /CNW Telbec/ - At this time of uncertainty related to the COVID-19 pandemic, Cogeco (TSX: CGO) is hard at work supporting its residential, commercial and institutional customers as well as its local communities to ensure their connectivity and their access to information and entertainment. \n\"Our teams at Cogeco across Quebec, Ontario and the U.S. East Coast are all working tirelessly to ensure our customers' connectivity and their access to information and entertainment,\" said Philippe Jetté, President and Chief Executive Officer of Cogeco Inc. \"More than ever, access to our Internet, TV, telephony and radio broadcast services, are of paramount importance for the communities that we serve, and I thank all our employees and partners for their commitment and resilience.\"\nAll of Cogeco's office employees transitioned to working from home over the past several days. For employees who must work on site in various Cogeco locations or on the road, all measures are in place to ensure their safety and those of our clients.\nCogeco's subsidiaries are adapting their services and have implemented personalized measures to offer customers more flexibility, while strongly encouraging them to make use of their online services. Cogeco Media also quickly transformed its radio programming in Quebec to provide all the information necessary to follow developments related to this crisis, doing so in each region of the province. \nHere are some examples of proactive steps taken by our subsidiaries:\nCogeco Connexion:\nFor the time being, Cogeco will not terminate the services of customers unable to pay their bills due to disruptions caused by the COVID-19 situation. Late payment fees will be temporarily waived if they are caused by a financial situation that is related to the coron...