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Consumers Energy Connecting with Customers After Brutal Cold Drives Up Energy Use and Bills
On the heels of last week's brutal cold spell, Consumers Energy is reaching out today to customers who will see higher bills arrive over the next few weeks. We know higher bills can create stress — and we want every customer to be prepared and supported.
About this update from Cms Energy Corporation
[{"type":"text","content":"JACKSON, Mich., Feb. 2, 2026 /PRNewswire/ -- On the heels of last week's brutal cold spell, Consumers Energy is reaching out today to customers who will see higher bills arrive over the next few weeks. We know higher bills can create stress — and we want every customer to be prepared and supported.","length":308,"tagName":"p"},{"type":"image","alt":"Consumers Energy Logo (PRNewsFoto/Consumers Energy)","displaySize":"","headline":null,"caption":"Consumers Energy Logo (PRNewsFoto/Consumers Energy)","className":"","disableSlideshowImg":false,"size":{"original":{"width":400,"height":150,"url":"https://media.zenfs.com/en/prnewswire.com/c056845b7ff4d04501579bf135236f6d"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/A7ByAnlOA7hCTurRYBXF6w--/YXBwaWQ9aGlnaGxhbmRlcjt3PTcwNTtoPTI2NDtjZj13ZWJw/https://media.zenfs.com/en/prnewswire.com/c056845b7ff4d04501579bf135236f6d","width":400,"height":150}},"href":"https://mma.prnewswire.com/media/326177/Consumers_Energy_Logo.html","hrefExternal":true,"rel":"nofollow"},{"type":"text","content":"Households that Consumers Energy serves used 25% more natural gas last month compared to January 2025. That's just through just the first 20 days of the month, before Michigan endured sub-zero temperatures and the coldest weather this decade. Electric usage also is higher.","length":277,"tagName":"p"},{"type":"text","content":""We know furnaces had to run much more often to cope with January's chill, and that can be tough," said Lauren Snyder, Consumers Energy's senior vice president and chief customer officer.","length":205,"tagName":"p"},{"type":"text","content":""That's why today we are making sure that people know we're here for them. We will be connecting with our customers this entire month to make sure they understand their bills, take steps to save and get connected right away if they're struggling to make ends meet."","length":287,"tagName":"p"},{"type":"text","content":"Helping customers stay warm and supported is Consumers Energy's #1 priority today and the rest of this season. With electric and natural gas usage up this winter, the company will be reaching out to people who are struggling with bills and still coping with the cold:","length":271,"tagName":"p"},{"type":"list","items":[{"val":[{"type":"text","content":"Our community affairs ...