Press release
Webex by Cisco Eliminates the Need to Carry Multiple Mobile Devices for Business and Personal Use
The Company Also Unveiled New Webex Features to Improve the Customer Experience and Make Workers More Productive and Innovative in the Hybrid Work World SAN
About this update from Cisco Systems, Inc.
[{"type":"text","content":"The Company Also Unveiled New Webex Features to Improve the Customer Experience and Make Workers More Productive and Innovative in the Hybrid Work World\n\n\nSAN JOSE, Calif., Oct. 19, 2021 /PRNewswire/ -- \n\n \n \n \n \n \n \n\n \nNews Summary:\nCisco launches Webex Go – a new phone system that connects to any mobile device Advancements in Webex Customer Experience journey data services to deliver a more personalized customer experience New Communications Platform as a Service (CPaaS) features to accelerate innovation Cisco is helping businesses reimagine calling experiences for hybrid work from conference rooms and call centers to home offices and on-the-go mobile calling. In advance of WebexOne, Cisco (NASDAQ: CSCO) today announced new Webex Calling features, and new Webex Customer Experience and Communications Platform as a Service (CPaaS) enhancements to help enterprises successfully adapt to the new hybrid work world.\nAdditionally, following the acquisition of imimobile, Cisco is introducing integration with Webex to build smarter interactions and frictionless experiences on any communications channel.\n\"The past year has further heightened the need for a maniacal focus on delivering an experience that delights users,\" said Jeetu Patel, executive vice president and general manager, Cisco Security and Collaboration. \"Our innovations released today enable enterprises to be closer to their customers than ever, helping them deliver the best possible customer experience across all channels in real time.\" \nNew Innovations to Webex Calling: \nWebex Go: Users no longer need to manage a business phone and a separate personal device. With the launch of Webex Go, enterprise-grade Webex Calling features can be added as a dedicated business line to a user's personal mobile phone. For more information go here. Location-based emergency calls with Nomadic E911: When placing emergency calls from the Webex App, emergency responders will now have accurate location information. If the Webex App determines you have moved to a new location, users will be prompted to update their address. Cloud Calling on personal room devices: Users can now call colleagues by name or extension directly within a Webex Desk Pro device. Singlewire InformaCast integration: Users can send emergency announcements live or as recorded audio pages to Cisco phones...