Business
Forethought Surpasses $1B in Customer ROI as Enterprise Demand for Agentic AI Accelerates
SAN FRANCISCO, January 29, 2026--Forethought, the leader in agentic AI for customer experience, today announced a significant company milestone, delivering more than $1 billion in ROI for its customers since its founding in 2018. Following the release of three new product innovations — Headless Forethought, Custom Insights, and Browser Agent — adoption of Forethought’s enterprise AI solutions continues to accelerate, giving businesses end-to-end control to design and deploy AI across the entire
About this update from Cisco Systems, Inc.
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