Press release
The Cincinnati Insurance Company Chief Claims Officer Announces Retirement
CINCINNATI, Sept. 9, 2020 /PRNewswire/ -- Cincinnati Financial Corporation (Nasdaq: CINF) announced that Martin J. Mullen, CPCU, chief claims officer for its
About this update from Cincinnati Financial Corporation
[{"type":"text","content":"CINCINNATI, Sept. 9, 2020 /PRNewswire/ -- Cincinnati Financial Corporation (Nasdaq: CINF) announced that Martin J. Mullen, CPCU, chief claims officer for its lead subsidiary, The Cincinnati Insurance Company, will retire at year-end. \nMullen joined the company in 1977 as a field claims representative serving agents and policyholders in Southwest Ohio. After more than a decade in the field, he joined the company's headquarters claims management team and advanced through its ranks. In 2008, Mullen took the reins for the now 357-member headquarters claims team and the 958-member field claims team, carefully nurturing the company's hallmark of excellent claims service.\nMarc J. Schambow, CPCU, AIM, ASLI, vice president, Field Claims, will assume executive responsibility for the headquarters and field claims teams upon Mullen's retirement. Schambow is a seasoned professional with more than 30 years of Cincinnati claims experience. After serving agents and policyholders in Wisconsin, he moved to Cincinnati as a casualty claims supervisor in 1997, becoming the first claims manager for The Cincinnati Specialty Underwriters Insurance Company in 2007 and transitioning to lead the field claims team in 2014.\n\"Marty is a thoughtful and steady leader,\" commented Steven J. Johnston, chairman, president and chief executive officer. \"He has a sterling reputation with agents and associates built through more than 40 years of service to our company. His talents are evident in the consistently high marks we receive from agents and policyholders about our claims service.\"\nJohnston continued: \"Marty and Marc will work together over the next few months to ensure a smooth transition. Marc is an experienced member of the claims leadership team and a strong advocate for our field model. He also understands how technology can enhance the claims process, increasing efficiencies and claims satisfaction for our agents and their clients.\"\nAbout Cincinnati Financial Cincinnati Financial Corporation offers primarily business, home and auto insurance, our main business, through The Cincinnati Insurance Company and its two standard market property casualty companies. The same local independent insurance agencies that market those policies may offer products of our other subsidiaries, including life insurance, fixed annuities and surplus lines property a...