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U.S. Department of State extends contract with CGI for application processing services for more than 21 million passports annually
U.S. Department of State extends contract with CGI for application processing services for more t...
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[{"type":"text","content":"\n\n\n\n U.S. Department of State extends contract with CGI for application processing services for more than 21 million passports annually\n \n\n /* Style Definitions */\nspan.prnews_span\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\na.prnews_a\n{\ncolor:blue;\n}\nli.prnews_li\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\np.prnews_p\n{\nfont-size:0.62em;\nfont-family:\"Arial\";\ncolor:black;\nmargin:0in;\n}\n.prntar{\nTEXT-ALIGN: RIGHT\n}\n \n\n\n\n\n\n Canada NewsWire\n \n\n\n\n\n Stock Market Symbols\n \n\n\n GIB (NYSE)\n \n\n\n GIB.A (TSX)\n \n\n\n\n www.cgi.com/newsroom\n \n\n\n\n\n\n FAIRFAX, Va.\n \n\n ,\n \n\n Aug. 6, 2024\n \n\n /CNW/ -\n \n CGI Federal Inc\n \n . (CGI), the wholly-owned U.S. operating subsidiary of CGI Inc. (NYSE: GIB) (TSX: GIB.A), today announced a 2-year,\n \n US$378M\n \n extension of its contract with the U.S. Department of State (DoS) for end-to-end passport application processing services supporting the Bureau of Consular Affairs. By extending its longstanding collaboration with DoS, CGI will continue to deliver process efficiencies and customer service improvements, as well as other core mission services to support the Bureau.\n \n\n \"CGI's ongoing enhancements assist the Bureau in optimizing the experience and reducing the turnaround time of passport application services,\" said\n \n Derrick Williams\n \n , CGI Senior Vice-President, Consulting Delivery for International Affairs. \"Our focus on collaboration and mission success, underpinned by the delivery of services with increased efficiency, will continue to provide a customer-centric passport application process for the American people.\"\n \n\n Over the last decade, CGI has helped the Bureau improve workflow, reduce administrative burdens for federal employees and improve transparency into the passport application process. Under this contract extension, CGI will provide optimized workflow processes, change management and extensive customer service assistance in support of the Bureau's Passport Services Directorate. Applicants will benefit from enhanced customer facing services, including more channels through which they can apply for documents and pay fees.\n \n\n \"Managing passport applications is a vital citizen service and critical government mission that helps ensure the flow of commerce ...