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Cerillion Recognised in the 2025 Gartner® Magic Quadrant™ for AI in CSP Customer and Business Operations

Cerillion (AIM: CER), a leading provider of composable BSS/OSS solutions to the telecoms industry, today announced that it has been named in Gartner's Magic Quadrant for AI in CSP Customer and Business Operations* and the Critical Capabilities for AI in CSP Customer and Business Operations**.

articleCerillion PlcSeptember 2, 20253/company/cerillion-plc/news/cerillion-recognised-in-the-2025-gartnerr-magic-quadranttm-for-ai-in-csp-customer-and-business-operations
Cerillion Recognised in the 2025 Gartner® Magic Quadrant™ for AI in CSP Customer and Business Operations

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[{"type":"text","content":"- Also recognised in Gartner Critical Capabilities for AI in CSP Customer and Business Operations -","length":104,"tagName":"p","attribs":{}},{"type":"text","content":"LONDON, Sept. 2, 2025 /PRNewswire/ -- Cerillion (AIM: CER), a leading provider of composable BSS/OSS solutions to the telecoms industry, today announced that it has been named in Gartner's Magic Quadrant for AI in CSP Customer and Business Operations* and the Critical Capabilities for AI in CSP Customer and Business Operations**.","length":340,"tagName":"p"},{"type":"image","alt":"Cerillion Logo (PRNewsfoto/Cerillion)","displaySize":"","headline":null,"caption":"Cerillion Logo (PRNewsfoto/Cerillion)","className":"","disableSlideshowImg":false,"size":{"original":{"width":400,"height":225,"url":"https://media.zenfs.com/en/prnewswire.com/ac1a9ca645f7381f5f118d19da816407"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/T0zEJsinMKnnURg4fYQ9Wg--/YXBwaWQ9aGlnaGxhbmRlcjt3PTcwNTtoPTM5NztjZj13ZWJw/https://media.zenfs.com/en/prnewswire.com/ac1a9ca645f7381f5f118d19da816407","width":400,"height":225}},"href":"https://mma.prnewswire.com/media/2062687/Cerillion_Logo.html","hrefExternal":true,"rel":"nofollow"},{"type":"text","content":"Gartner evaluated vendors providing AI solutions across a comprehensive set of criteria including market understanding, product strategy, sales strategy, innovation and customer experience, assessing their "completeness of vision" and "ability to execute".","length":276,"tagName":"p"},{"type":"text","content":"We believe, Cerillion's inclusion in these reports follows its continued investment in delivering AI-powered capabilities fully embedded in its pre-integrated BSS/OSS suite and BSS/OSS-as-a-Service solutions. The company's approach includes a flexible "bring-your-own" model, supporting any public or private large language models (LLMs), with customers empowered to use the technology without needing any specific AI expertise or complex integration.","length":469,"tagName":"p"},{"type":"text","content":"Cerillion's strategy emphasises rapid time-to-market, consistent omnichannel experiences, low-code/no-code adaptability, and standards-based integration through TM Forum Open APIs and its alignment with the Open Digital Architecture (ODA).","length":243,"tagName":"p"},{"type":"text","c...

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CerillionBusiness OperationsGartnerMagic QuadrantCritical Capabilitiescustomer experience