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Cerillion Named as a Major Player in IDC MarketScape for Worldwide Customer Experience Platforms for Telecommunications 2025

Cerillion (AIM: CER), a leading provider of composable BSS/OSS solutions to the telecoms industry, announced today that it has been positioned as a Major Player in the IDC MarketScape: Worldwide Customer Experience Platforms for Telecommunications 2025 Vendor Assessment (doc # US52580525, August 2025). We believe this recognition is another proof point for Cerillion, underlining the company's ongoing success and growing stature in the industry.

articleCerillion PlcSeptember 25, 20252/company/cerillion-plc/news/cerillion-named-as-a-major-player-in-idc-marketscape-for-worldwide-customer-experience-platforms-for-telecommunications-2025
Cerillion Named as a Major Player in IDC MarketScape for Worldwide Customer Experience Platforms for Telecommunications 2025

About this update from Cerillion Plc

[{"type":"text","content":"LONDON, Sept. 25, 2025 /PRNewswire/ -- Cerillion (AIM: CER), a leading provider of composable BSS/OSS solutions to the telecoms industry, announced today that it has been positioned as a Major Player in the IDC MarketScape: Worldwide Customer Experience Platforms for Telecommunications 2025 Vendor Assessment (doc # US52580525, August 2025). We believe this recognition is another proof point for Cerillion, underlining the company's ongoing success and growing stature in the industry.","length":501,"tagName":"p"},{"type":"image","alt":"Cerillion Logo (PRNewsfoto/Cerillion)","displaySize":"","headline":null,"caption":"Cerillion Logo (PRNewsfoto/Cerillion)","className":"","disableSlideshowImg":false,"size":{"original":{"width":400,"height":225,"url":"https://media.zenfs.com/en/prnewswire.com/ac1a9ca645f7381f5f118d19da816407"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/T0zEJsinMKnnURg4fYQ9Wg--/YXBwaWQ9aGlnaGxhbmRlcjt3PTcwNTtoPTM5NztjZj13ZWJw/https://media.zenfs.com/en/prnewswire.com/ac1a9ca645f7381f5f118d19da816407","width":400,"height":225}},"href":"https://mma.prnewswire.com/media/2062687/Cerillion_Logo.html","hrefExternal":true,"rel":"nofollow"},{"type":"text","content":"The IDC MarketScape report assesses the capabilities and strategies of customer experience (CX) platform vendors, including omni-channel interaction management, customer journey mapping, embedded AI, and integration within broader BSS/OSS ecosystems to deliver seamless and differentiated experiences at every customer touchpoint.","length":330,"tagName":"p"},{"type":"text","content":"Cerillion offers strong alignment with industry standards, including TM Forum Open Digital Architecture (ODA) and Open APIs, with multiple real-world Open API certifications. This standards-based approach ensures robust interoperability with existing BSS/OSS applications, giving CSPs the confidence to modernise without lock-in. Combined with a modular, pre-integrated architecture and intuitive low-code/no-code tools, Cerillion enables operators to innovate faster and create more personalised and engaging customer experiences.","length":531,"tagName":"p"},{"type":"text","content":""We are delighted to be recognised as a Major Player in the IDC MarketScape for Customer Experience Platforms for Telecommunications," commented Louis Hall, CEO, Cerillion. &qu...

More updates from Cerillion Plc

IDC MarketScapeCerillionCustomer Experiencecustomer touchpointMajor PlayerTelecommunicationstelecoms industrycustomer management