Business
Smarter, Faster, and More Human: Cerence AI and Volkswagen Advance Partnership to Deliver Next-Gen In-Car Conversations
Volkswagen leverages Cerence Chat Pro’s latest enhancements to deliver smarter conversations and better journeysBURLINGTON, Mass., Aug. 25, 2025 (GLOBE NEWSWIRE) -- Cerence Inc. (NASDAQ: CRNC) (“Cerence AI”), a global leader pioneering conversational AI-powered user experiences, today announced the next evolution of its successful collaboration with the Volkswagen Group. Together, the companies have further enhanced the automaker’s IDA in-car assistant to now enable faster, more natural conversa
About this update from Cerence Inc.
[{"type":"image","alt":"Cerence Operating Company","displaySize":"","headline":null,"caption":"Cerence Operating Company","className":"","disableSlideshowImg":false,"size":{"original":{"width":300,"height":55,"url":"https://media.zenfs.com/en/globenewswire.com/47fd64caeedb0c45ea8d231e33682a96"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/ocS0p2.1_Yc2rIA7PPsvPQ--/YXBwaWQ9aGlnaGxhbmRlcjt3PTQyMDtoPTc3O2NmPXdlYnA-/https://media.zenfs.com/en/globenewswire.com/47fd64caeedb0c45ea8d231e33682a96","width":300,"height":55}},"lazy":false},{"type":"text","content":"Volkswagen leverages Cerence Chat Pro’s latest enhancements to deliver smarter conversations and better journeys","length":112,"tagName":"p"},{"type":"text","content":"BURLINGTON, Mass., Aug. 25, 2025 (GLOBE NEWSWIRE) -- Cerence Inc. (NASDAQ: CRNC) (“Cerence AI”), a global leader pioneering conversational AI-powered user experiences, today announced the next evolution of its successful collaboration with the Volkswagen Group. Together, the companies have further enhanced the automaker’s IDA in-car assistant to now enable faster, more natural conversations that feel less like talking to a machine and more like talking to a helpful, knowledgeable companion – one that is ready to answer questions, suggest ideas, help with navigation, and even share fun facts or tell a story to entertain children in the car.","length":647,"tagName":"p"},{"type":"text","content":"This new, upgraded IDA experience – already available in most recent models across various Volkswagen Group brands and models, with rollout continuing throughout 2025 – now supports more complex, multi-turn conversations, powered by Cerence Chat Pro. That means drivers can follow up naturally without needing to repeat themselves or rephrase their request, making every interaction truly conversational and bringing greater ease and enjoyment to every journey. For example:","length":474,"tagName":"p"},{"type":"text","content":"User: Can you tell me a fun fact about Berlin?","length":46,"tagName":"p"},{"type":"text","content":"IDA: Berlin is home to Museum Island, a UNESCO World Heritage site and one of the city’s most popular attractions.","length":114,"tagName":"p"},{"type":"text","content":"User: Can you tell me a bit more about it?","length":42,"tagName":"p"},{"type":"text","content":"IDA: Museum Island consists of the Altes Museum, the Neues Mu...