Cerence Leverages Trail-Blazing Generative AI to Enhance the In-Car Experience for Automakers and Their Drivers

About this update from Cerence Inc.

[{"type":"text","content":"With new generative AI-powered enhancements, Cerence Car Knowledge delivers real-time, credible intelligence to drivers\nBURLINGTON, Mass., April 24, 2023 (GLOBE NEWSWIRE) -- Cerence Inc. (NASDAQ: CRNC), AI for a world in motion, today announced extensive enhancements to Cerence Car Knowledge that will leverage generative AI to deliver improved assistant intelligence and provide real-time information and support to drivers. With deep focus on the user experience and decades of expertise building in-car assistants, Cerence is uniquely positioned to use cutting-edge AI, large language models (LLMs), and deep learning to create a more intelligent and natural interaction for drivers, bringing an ever-growing world of digital knowledge to the in-car assistant. Cerence Car Knowledge leverages Cerence’s home-grown deep learning technology coupled with state-of-the-art generative AI to enable drivers to ask questions, describe situations, or even just speak a few words to find much-needed information about their cars. By understanding the context in which the driver is asking the question, as well as the context encoded in various knowledge sources provided by the OEM (e.g., user manual, documents, sensor information, etc.), Cerence Car Knowledge provides concise, accurate, and credible answers to driver inquiries via multi-channel access (voice assistant, companion app, social media accounts, etc.). Drivers are empowered to ask questions about their car’s features, vehicle status, and owner’s manual content and to get the information they need regardless of whether they’re in the car, at home, or on the go, serving as a trusted vehicle expert that saves time and prevents frustration. “At Cerence, we continue to advance the leading edge when it comes to in-car assistants and what they are capable of. We approach that effort with two things in mind – the customer experience of drivers and passengers, and easy integration and differentiation by the OEMs,” said Nils Schanz, Chief Product Officer, Cerence. “By leveraging generative AI and LLMs at strategic points in our product architecture like Cerence Car Knowledge, we are providing our customers with the flexibility to create a brand-rich experience at the forefront of what’s possible with the latest advancements in AI, all while enabling them to maintain ownership over their brand exper...

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