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Cerence Introduces Cerence Cognitive Arbitrator, a New AI-Powered Product for Choice and Flexibility to Interact with Multiple Voice Assistants in the Car
Seamless integration across the global digital ecosystem creates a superior user experience for drivers and added value for carmakers BURLINGTON, Mass., Feb.
About this update from Cerence Inc.
[{"type":"text","content":"Seamless integration across the global digital ecosystem creates a superior user experience for drivers and added value for carmakers\nBURLINGTON, Mass., Feb. 18, 2020 (GLOBE NEWSWIRE) -- Cerence Inc. (NASDAQ: CRNC), AI for a world in motion, today introduced Cerence Cognitive Arbitrator, an AI-powered product in the Cerence Drive portfolio that makes it fast and easy to build in-car voice systems that deliver co-existence between the wide variety of virtual assistants, third-party services, and content available in today’s global digital ecosystem. Through a single voice-enabled or multi-modal interface, Cerence Cognitive Arbitrator removes the complexity of which assistant should execute a given task, giving users flexibility in their usage of assistants and enabling automakers to maintain their brand experience and data ownership.\n Cerence Cognitive Arbitrator is a flexible, intelligent and singular hub that lets users make inquiries and complete tasks across their digital universe. This includes general purpose assistants like Amazon Alexa, Apple’s Siri, Google Assistant, and Microsoft Cortana; global voice assistants from consumer technology companies like Alibaba, Tencent and Yandex; and content services like OpenTable, Spotify, and Office 365 & Microsoft Teams. The Cognitive Arbitrator serves as a voice router, listening, understanding and routing users’ requests to the assistant or content service best suited to accomplish the task. For example, drivers can request information about car functions like windshield wipers, ask for driving directions, stream music, or complete such tasks as shopping, food ordering, personal banking, and more, without needing to specify which assistant should receive and complete the request. And, for automakers, Cerence Cognitive Arbitrator provides a solution to a growing challenge – the desire to offer broad-based assistant access that enables users to extend their digital lives in the car and leverage multiple, co-existing assistants, while also maintaining control over data and creating a seamless, simple in-car experience. “Voice assistants are becoming more prevalent at home, at work, and on the go, and the average consumer’s digital ecosystem is expanding, creating a need for interoperability no matter where they are. It’s imperative that we democratize access to assistants across gl...