Business
Absolute Total Care receives 2025 Press Ganey Human Experience Pinnacle of Excellence Award®
Absolute Total Care today announced that it has been named a 2025 Human Experience (HX) Pinnacle of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey's annual ranking of the top health plans, hospitals and health systems in the country, according to performance in a variety of experience metrics.
About this update from Centene Corporation
[{"type":"text","content":"Absolute Total Care is recognized as an industry leader in Member Experience","length":76,"tagName":"p"},{"type":"text","content":"COLUMBIA, S.C., Feb. 9, 2026 /PRNewswire/ -- Absolute Total Care today announced that it has been named a 2025 Human Experience (HX) Pinnacle of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey's annual ranking of the top health plans, hospitals and health systems in the country, according to performance in a variety of experience metrics.","length":443,"tagName":"p"},{"type":"text","content":"As a winner of the Press Ganey HX Pinnacle of Excellence Award®, Absolute Total Care has earned recognition for ranking in the top 5% of health plans nationwide, delivering exceptional member experience over a minimum of two consecutive years in Highest overall CAHPS ratings.","length":276,"tagName":"p"},{"type":"text","content":"This prestigious honor reflects Absolute Total Care's unwavering commitment to understanding and prioritizing the voices of its members. Press Ganey partners with over 85% of U.S. health plans in its mission to advance member experience, reduce friction points, and create a seamless healthcare journey.","length":307,"tagName":"p"},{"type":"text","content":"Absolute Total Care demonstrates its commitment to exceptional member experiences through a personalized, multichannel communication strategy and strengthened provider partnerships. The organization engages members through their preferred channels: phone, email, text, mail and social media-to improve care coordination, education, and access to essential services. To further support this mission, Absolute Total Care expanded its quality team to proactively engage and assist members at risk of missing critical preventive care, such as well-visits. In addition, expert staff provide monthly consultations with primary care providers, delivering tailored insights and proven strategies to support vulnerable patients and elevate the member experience.","length":753,"tagName":"p"},{"type":"text","content":""By leading in critical areas like access, communication, and care coordination, Absolute Total Care is setting a high bar for member-centered, high-quality care," said Patrick T. Ryan, Chairman and CEO of Press Ganey. "T...