Business
Contracts Extension
Contracts Extension.
About this update from Capita Plc
[{"type":"text","content":"\n \n 10 August 2020\n Capita contracts for the Congestion Charge, Low Emission Zone and the Ultra Low Emission Zone extended by TfL\n Capita plc (Capita) today announces it has secured an extension to its contracts with Transport for London (TfL) to continue to manage London’s Congestion Charge, Low Emission Zone (LEZ) and Ultra Low Emission Zone (ULEZ).\n The deal is worth £355m, comprising an extension to Capita’s work on the existing schemes, from October 2021 to October 2026, and new work associated with the expansion of ULEZ, Direct Vision Standards (DVS), LEZ and their operations to October 2026.\n The contracts will see Capita delivering an expanded scope of work, with the company providing further services on TfL’s behalf which include:\n \n \n Managing the expanded ULEZ, scheduled to be operational from October 2021, which will increase from the Central London ULEZ to the entire area within London’s North Circular and South Circular roads.\n \n \n Running the registration and monitoring service for the new DVS scheme for heavy goods vehicles (HGVs). This is an initiative to measure how safely an HGV driver can see through their cab windows and will prevent unsafe vehicles from using London’s roads, with the goal of reducing the number of pedestrian, cyclist and motorcyclist injuries and fatalities.\n \n \n Implementing further London-wide changes to the LEZ’s standards for HGVs and buses.\n \n \n The contracts will involve transforming and further improving the efficiency of the ways TfL customers can address their queries about the services, through the introduction of digital technologies.\n Under the contracts, Capita is employing a number of its digital transformation capabilities. This includes migrating the existing technology – used to operate the Congestion Charge, LEZ and ULEZ, and which processes an average of 1.5 million roadside images a day – to the Cloud. This is designed to ensure that the operations are more flexible and should enable the company to scale the service quickly to incorporate the ULEZ expansion being delivered on behalf of TfL.\n Capita anticipates recruiting and training an additional 900 new staff to deliver the expanded service. The majority of these employees will have the capability to work remotely and will be encouraged to work from home.\n Jon Lewis, Capita’s chief executive office...